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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Payment issues
Fixing issues with Accommodation Supplement, Special Benefit and other payments we’ve made
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16-19 year olds
Education, training, work and benefit help for 16-19 year olds
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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Work homepage
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Overview
Find out what services we can offer to help you find work and when you start a new job.
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Looking for work
We have jobs available now in various industries and you can search on our job websites.
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Help with your job search
From advice on making a plan, to tips on where to look and following up leads.
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Training and experience
Our programmes can help you get ready for work with training and work experience.
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Job Connect on Facebook
Find out how we can help you get ready to work, find work, and support available while you're working.
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CVs and cover letters
We’ve got great templates and advice for writing your CV or cover letter, and filling out job applications.
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Help with work costs
Get help to pay for the things you need to start work
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Job support and advice
Get all the support and advice you need to stay in work.
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Health and disability
If you want to work, we can support you to find the right job for you.
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Start your own business
We can help you get your business up and running.
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Job interviews
Get advice about how to prepare for and deliver a great interview.
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Help for 16-19 year olds
We’ve got extra support for young people to get ready for work and find a job.
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income, wages deduction calculator and tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Re-apply
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Move house
Find out how we can help if you’re moving house.
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loginChristmas and New Year pay dates and office hours
05 December 2022.
When you'll be paid and when we're open over Christmas and the New Year.
Payment dates
Christmas week - 19 December to 25 December
All payments during the Christmas week, Tuesday 20, Wednesday 21 and Thursday 22 December, will be the same. There will be no changes.
Week after Christmas/New Year's - 26 December to 1 January
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If you normally get paid on: |
You'll be paid on: |
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Tuesday 27 December |
Friday 23 December |
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Wednesday 28 December |
Saturday 24 December |
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Thursday 29 December |
Thursday 29 December |
Week after New Year's - 2 January to 8 January
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If you normally get paid on: |
You'll be paid on: |
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Tuesday 3 January |
Friday 30 December |
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Wednesday 4 January |
Saturday 31 December |
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Thursday 5 January |
Thursday 5 January |
Childcare payments
We can't pay childcare between the Christmas and New Year break if the childcare centre is closed.
Offices and contact centre operating hours
During the holidays, our contact centres and most service centres are open on:
- Friday 23 December
- Wednesday 28 December – Friday 30 December and
- from Wednesday 4 January.
Office closures
All our offices, contact centres and Service Express are closed on these dates:
- Monday 26 December, Christmas Day observed
- Tuesday 27 December, Boxing Day observed
- Monday 2 January, New Year's Day observed
- Tuesday 3 January, day after New Year's Day observed.
Find out more about Service Express, our self-service line
Some offices will also be closed on other dates
Offices on reduced hours
Some offices will also work on reduced hours.
The offices listed below will open 10am to 2pm, from Wednesday 28 December to Friday 6 January.
- Flaxmere
- Wairoa
- Waipukurau
- Foxton
- Ōtaki
- Ruatoria
- Westport
- Queenstown
- Alexandra
- Gore
- Mosgiel
- Oamaru
- South Dunedin
Our online services
You can use MyMSD at any time, including public holidays. MyMSD is our online service where you can apply and manage your information online.
You can use it to do things like:
- apply for a food grant and dental costs
- declare your wages
- tell us about a change in address, phone or accommodation costs
- view your payment details
- tell us about overseas travel.
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