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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Payment issues
Fixing issues with Accommodation Supplement, Special Benefit and other payments we’ve made
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16-19 year olds
Education, training, work and benefit help for 16-19 year olds
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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Work homepage
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Overview
Find out what services we can offer to help you find work and when you start a new job.
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Looking for work
We have jobs available now in various industries and you can search on our job websites.
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Help with your job search
From advice on making a plan, to tips on where to look and following up leads.
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Training and experience
Our programmes can help you get ready for work with training and work experience.
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Job Connect on Facebook
Find out how we can help you get ready to work, find work, and support available while you're working.
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CVs and cover letters
We’ve got great templates and advice for writing your CV or cover letter, and filling out job applications.
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Help with work costs
Get help to pay for the things you need to start work
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Job support and advice
Get all the support and advice you need to stay in work.
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Health and disability
If you want to work, we can support you to find the right job for you.
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Start your own business
We can help you get your business up and running.
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Job interviews
Get advice about how to prepare for and deliver a great interview.
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Help for 16-19 year olds
We’ve got extra support for young people to get ready for work and find a job.
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income, wages deduction calculator and tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Re-apply
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Move house
Find out how we can help if you’re moving house.
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Help with back to school costs
20 January 2023.
We may be able to help you pay for school uniforms, stationery, and childcare costs, if you’re on a low income or a benefit.
The start of the year can be a difficult time financially, especially if you have children going back to school. If you're struggling, we may be able to help.
Uniforms and stationery
If you need help with stationery or uniforms, you can ask Work and Income for help. You will need to pay this money back to us. You can read more about this on our page:
If you are a current client, you may be able to apply using MyMSD. MyMSD will tell you what information we need and if you need to talk with us.
Caring for someone else's child
If you’re caring for someone else’s child, and you're getting Unsupported Child's Benefit or Orphan's Benefit, you can get the School and Year Start-up Payment. For 2023, applications are open from 16 January to 28 February. You don’t need to pay this back:
Childcare assistance
If you need help with childcare costs, such as before or after school care, we may be able to help you.
If you already get childcare payments for your child:
If you get an OSCAR Subsidy and want it to continue in the new school term, you’ll need to let us know.
Other support in your community
There may be other supports available in your local community. You can check what’s available by searching through the Family Services Directory. Some groups may be able to help with school items or costs for example. Other services include financial planning, childcare and finding a local food bank.