Stop or restart Winter Energy Payment online form

Please complete this form if you want to stop or restart your Winter Energy Payment.

What you'll need

You'll need the following information to complete this form:

  • client number (you can find this on your SuperGold Card, Community Services Card or on letters you've received from us)
  • full name
  • date of birth
  • email address
  • contact number.

If you have a partner, the payment can only be started or stopped as a couple and the form will ask you to confirm you both agree to this.

We may contact you if we need more information.

If you get Special Benefit or Temporary Additional Support

If you get Special Benefit or Temporary Additional Support and you want to stop the payment, you don't need to fill out this form - please talk to us instead.

Have any questions or made a mistake?

Call us if you:

  • have any questions
  • think you've made a mistake on the form.