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Work and income | Te Hiranga Tangata
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  1. Home
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  4. Family Violence Intervention Programme

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Family Violence Intervention Programme

The Family Violence Intervention Programme enhances Work and Income's response to people who are experiencing family violence.

Information

Call the Police on 111 if you are in immediate danger.

The programme recognises that New Zealand has a very high rate of family violence and that many victims are clients of Work and Income. Service centres are an excellent point of contact to identify and support people in this situation.

By providing a skilled client response, closely linked into existing local family violence service providers, we can make a significant contribution to reducing family violence and promoting the safety and wellbeing of people and their families.

We have developed strong working relationships with other government agencies and community-based family violence service providers to support people affected by family violence.

Our case managers have been trained to identify and respond appropriately to people who are living in or leaving violent family situations.

Family Violence Response Co-ordinators have been appointed in each region to provide support to case managers and liaise with local support services.

The programme ensures that our staff:

  • have a greater awareness of the effects of family violence and the barriers victims face to participating fully in the community
  • provide a safe and sensitive environment for clients experiencing family violence
  • develop close links with local family violence service agencies
  • are able to refer clients to appropriate support services.

The programme is available to anyone affected by family violence. People wanting help to stop using violence will also be referred to support services.

Resources are available through the Family Violence - It's Not OK website. Most of their resources can be downloaded or ordered for free, and delivery is free within New Zealand. Their resources have information on:

  • how to get help
  • how to spot warning signs
  • family violence statistics
  • what the community can do to help
  • information for businesses (eg. helping and supporting your staff)
  • how children, elderly and disabled people are affected by violence and abuse

Some resources are also available in other languages.

Family Violence - It's Not OK: Order Resources

If you're experiencing, using or witnessing family violence you can do something about it.

Some of your options are:

  • Call 111 if someone is in immediate danger
  • Call The Family Violence Information Line: 0800 456 450
    The Family Violence Information Line can put you in touch with organisations in your area who can help. It is available seven days a week, from 9am to 11pm.
  • Contact us. You can call us or visit one of our service centres. We can provide you with information about local family violence support services or stopping-violence services so you can get support.

Here you will find information about the Multi-Agency Statement - Collaborative Response to Potential and Forced Marriage.

Multi-Agency Statement - Collaborative Response to Potential and Forced Marriage

Family violence services

Find family violence services from the Family Services Directory for all of New Zealand.

Family Violence - It's not OK

For advice and information about stopping violence in your family, helping people who may be experiencing family violence, and community roles in preventing violence.

Oranga Tamariki - Ministry for Children

If you're concerned about the safety or well-being of a child or young person, please contact Oranga Tamariki - Ministry for Children.

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