What's new

Inland Revenue number validation

Map has been updated to reflect changes to the IRD number validation requirements. For current clients this includes advice about when MSD:

• should request evidence of a client's (or partner's) IRD number
• should issue a notice requesting IRD number evidence after an unsuccessful match result in the IRD number validation process
• should not request IRD numbers and IRD number evidence
• should consider extending the timeframe for a client to provide their IRD number evidence
• must suspend a client or partner receiving apportioned assistance if IRD number evidence is not provided within the timeframe provided
• should consider suspending, cancelling or varying a client's rate of assistance if IRD number evidence is not provided within the timeframe provided for a partner who is not apportioned assistance, but whose income is relevant

For current clients and new applicants, the advice also clarifies when IRD numbers are not required for partners who are not NZ tax residents.

See the following Jobseeker Support pages, for example:

• IRD number for client or partner who is apportioned assistance
• IRD number for partner who is not apportioned assistance
• Non-tax resident partner's IRD number not required

Whiteware assistance - preferred supplier arrangement

Map has been updated to reflect changes to the preferred supplier arrangement for whiteware assistance from 3 September 2025. The arrangement that had Fisher & Paykel as the sole supplier, and MSD paying the supplier directly, has ended. Clients will now:

• choose from a range of preferred suppliers when buying whiteware
• buy an appliance themselves using a payment card

There are no other changes in Map to the whiteware assistance content.