We speak other languages

Read, listen to, or watch in NZ Sign Language about how we can help you, or speak with us in another language.

Speak with us in another language

These are the languages we speak and which number to call for them:

Arabic - 0800 668 008
Cantonese - 0800 664 004
Farsi - 0800 996 006
Hindi - 0800 993 003
Khmer - 0800 994 004
Mandarin - 0800 661 001
Punjabi - 0800 995 005
Samoan - 0800 663 003
Te reo Māori - 0800 662 002
Tongan - 0800 669 009
Korean - 0800 998 008

If the language you speak is not listed above, call us on one of these numbers and ask for an interpreter:

0800 559 009 for general enquiries
0800 552 002 for enquiries about NZ Super or Veteran's Pension.

NZ Sign Language

Watch a video in NZ Sign Language about how we can help you and how we can arrange a NZ Sign Language interpreter if you meet with us.

View transcript of 'How we can help in NZSL' video

Here at Work and Income, we help over a million people a year on behalf of the New Zealand Government.

We may be able to help if you haven't got a job and need money to live. Or if you're working but need money to help pay your bills. If you have extra costs because of a disability we might be able to help as well.

We also pay NZ Super to people aged over 65.

Please talk with us if you need help with housing. We can talk with you about a range of options that can help you find a warm, safe, dry and secure place.

We can also help you find a job.

The Work and Income website has information about how we can help and how to apply. For most people, the easiest way to apply for help is online using MyMSD. You can do lots of other things in MyMSD like booking appointments and checking your payments from us. Find out about MyMSD on our website.

If you're Deaf you can text us (029 286 7170) or email us.

If you meet with us, you can bring someone along to help you.

If you want a NZSL interpreter, let us know before your meeting. We'll be happy to arrange one for you. This is a free service, you don't have to pay.

We want you to get good service from us. Our website tells you what service you can expect from us.

It also tells you what to do if you're not happy with our service or a decision we've made, and how you can make a complaint or give us feedback.

If you are struggling to support yourself or your family or have nowhere to stay, please get in touch with us. Even if we can't help, we may know another organisation that can.

Remember, Work and Income is here to help you and your family when you need it.