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If you get a benefit or payment from us, you need to keep us up to date with any changes that might affect what you're entitled to or how much you get paid.
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Work out if you need to tell us about income you've earned or payments you get.
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If you get any payments from us, you must tell us about your travel plans before you leave New Zealand. It may affect your payments.
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If you get childcare payments for your child, there are things you need to tell us so we can continue to pay your childcare and make sure we're paying the correct rate.
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Information about payments and payment cards.
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For some benefits and payments you need to re-apply after a certain period of time.
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If you owe us money we expect you to pay it back. This may take time and we'll work with you to come up with a repayment plan where you pay a regular amount you can afford.
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A guide to what you can expect from us and what we expect from you. It also tells you what to do if you are not happy with our service or a decision we have made.