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  2. On a benefit

On a benefit

What you need to do when you're getting a benefit or other payment from us.

  • Something's changed

    If you get a benefit or payment from us, you need to keep us up to date with any changes that might affect what you're entitled to or how much you get paid.

  • Declare income

    Work out if you need to tell us about income you've earned or payments you get.

  • Going overseas

    If you get any payments from us, you must tell us about your travel plans before you leave New Zealand. It may affect your payments.

  • Childcare

    If you get childcare payments for your child, there are things you need to tell us so we can continue to pay your childcare and make sure we're paying the correct rate.

  • Payments

    Information about payments and payment cards.

  • Re-apply, review or renew

    For some benefits and payments you need to re-apply after a certain period of time.

  • Your debt with us

    If you owe us money we expect you to pay it back. This may take time and we'll work with you to come up with a repayment plan where you pay a regular amount you can afford.

  • Your rights and responsibilities

    A guide to what you can expect from us and what we expect from you. It also tells you what to do if you are not happy with our service or a decision we have made.

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Updated on 06 July 2026

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Ministry of Social Development / Te Manatū Whakahiato Ora
New Zealand Government / Te Kāwanatanga o Aotearoa
Women’s Refuge Shielded Site