Contact us
There are a number of ways you can contact us. Instead of calling us, you may be able to do it online.
Do it online
You can use MyMSD to:
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Apply for a benefit online.
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Apply for New Zealand Superannuation online.
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Create your Jobseeker Profile to match with job opportunities.
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Search and apply for jobs through MyMSD.
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Apply for a food grant online.
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Re-apply for a benefit online.
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Declare your wages or income online.
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Update your contact details online.
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Let us know if you're going overseas.
Register a senior's death with us
You can use our online form to tell us when someone has died.
Register a senior's death with usexternal
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Service Express
Service Express is our 24/7 automated phone line. You can use it to find out about your payments and debts, check appointment details, and change your payment card PIN.
Phone numbers
Visit a service centre
Post
If you want to send us something by post, mail it to the postal address for your nearest Service Centre.
Find your nearest Service Centre
NZ Super or Veteran's Pension
Send your completed NZ Super application form (and documentation) to:
Seniors Services
Ministry of Social Development
PO Box 5645
Lambton Quay
Wellington 6145
New Zealand
Send anything else to:
Senior Services
Ministry of Social Development
PO Box 5054
Wellington 6145
New Zealand
Feedback and complaints
Give a compliment, offer a suggestion or make a complaint - we want to hear your feedback.