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Work and income | Te Hiranga Tangata
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  • Benefits and payments homepage

    • Overview

      Take a look at the range of benefits and payments we have available.

    • Not working

      Redundancy, health condition or disability or another reason you can’t work

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      Food, school costs, power, accommodation or other living expenses you need help with

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      You’ve had a relationship break-up, family breakdown or violent relationship end

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      Childcare, school uniforms, stationery, having a baby and other costs if you have children

    • Payment issues

      Fixing issues with Accommodation Supplement, Special Benefit and other payments we’ve made

    • 16-19 year olds

      Education, training, work and benefit help for 16-19 year olds

    • Benefits and forms

      A-Z list of benefits, forms, benefit rates

  • Work homepage

    • Overview

      Find out what services we can offer to help you find work and when you start a new job.

    • Looking for work

      We have jobs available now in various industries and you can search on our job websites.

    • Help with your job search

      From advice on making a plan, to tips on where to look and following up leads.

    • Training and experience

      Our programmes can help you get ready for work with training and work experience.

    • Job Connect on Facebook

      Find out how we can help you get ready to work, find work, and support available while you're working.

    • CVs and cover letters

      We’ve got great templates and advice for writing your CV or cover letter, and filling out job applications.

    • Help with work costs

      Get help to pay for the things you need to start work

    • Job support and advice

      Get all the support and advice you need to stay in work.

    • Health and disability

      If you want to work, we can support you to find the right job for you.

    • Start your own business

      We can help you get your business up and running.

    • Job interviews

      Get advice about how to prepare for and deliver a great interview.

    • Help for 16-19 year olds

      We’ve got extra support for young people to get ready for work and find a job.

  • On a benefit homepage

    • Overview

      Check out what you need to do when you're getting a benefit or other payment from us.

    • Something's changed

      Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.

    • Income

      Declare income, wages deduction calculator and tables

    • Childcare

      Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information

    • Re-apply

      Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more

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      Check or stop your payments, payment cards and other information

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      Check your debt, repayments and other debt information

    • Rights and responsibilities

      Our commitment to you,  obligations, complaints, benefit fraud and more

  • Housing homepage

    • Overview

      Find out how we can help you with housing.

    • Nowhere to stay

      Get help if you have nowhere to stay right now.

    • Find a house

      Find out where to look for private housing, or apply for public (social) housing.

    • Living in your home

      Get help with accommodation costs, and advice on any housing issues and public housing tenancies.

    • Move house

      Find out how we can help if you’re moving house.

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Language

التزاماتنا
اتجاهك

أن نعرفك | know you

سوف نتعرف عليك وعلى وضعك واحتياجاتك

سنستفيد من ملاحظاتك لتحسين خدماتنا

أن نعرفك


know you

سوف نتأكد من أنك تفهم كل شيء تحتاج لمعرفته

سنحترم خصوصيتك ونكون واضحين بشأن كيفية استخدامنا لمعلوماتك ومَن يشاركنا بالاطلاع عليها

أن ندعمك | support you

سنخبرك بكل شيء قد تكون مؤهلاً للحصول عليه

ستكون المعلومات التي نقدمها لك في متناول يدك ومتسقة بغض النظر عن كيفية اتصالك بنا

أن ندعمك


support you

سنبذل كل ما بوسعنا لمساعدتك، في أقرب وقت ممكن

سنكون صادقين بشأن أخطائنا ونعمل على اصلاحها

أن نكون معك | with you

سنحترمك ونحترم كل ما هو مهم بالنسبة لك

سنطلعك على خياراتك وحقوقك وواجباتك

أن نكون معك


with you

سنعمل معًا لتحقيق أهدافنا المشتركة

أفعالنا ستتبع أقوالنا

كيف
تقيمنا؟

(Link 1)

msd.govt.nz/feedback (Link 2) أخبرنا عن طريق زيارة الموقع

تعهد ما
به شما

شما را بشناسیم | know you

ما باشما، موقعیت و نیازهایتان آشنا خواهیم شد

ازپیشنهادات شما استفاده خواهیم کرد برای ارایه سرویس بهتر

شما را
بشناسیم


know you

ما اطمینان حاصل خواهیم کرد که هر آنچه را که لازم است بدانید برایتان کاملأ قابل درک است

ما به حریم شخصی شما احترام خواهیم گذاشت و بطورکاملأ واضح توضیح خواهیم داد که اطلاعات شما را چگونه استفاده خواهیم کرد و با چه کسی به اشتراک خواهیم گذاشت

شما را حمایت بکنیم | support you

اگرشما واجد شرایط چیزی باشید حتمأ به شما خواهیم گفت

از هر طریقی که با ما تماس بگیرید ، اطلاعاتی که ما به شما خواهیم داد همیشه یکنواخت و قابل دسترسی خواهد بود

شما را
حمایت بکنیم


support you

به هرنوع ممکن و در اسرع وقت به شما کمک خواهیم کرد

با صداقت اشتباهاتمان را خواهیم پذیرفت و آن را رفع خواهیم نمود

با شما | with you

ما به شما و هر چیزی که برای شما مهم هست احترام خواهیم گذاشت

ما به شما راجع به گزینه های موجود، حق و حقوقتان و تعهداتتان خواهیم گفت

با شما


with you

باهم و در کنار هم کار خواهیم کرد برای دسترسی به هدف مشترک

اعمال ما در راستای گفته های ما خواهد بود

عملکرد ما
چگونه بوده است؟

(Link 1)

ارایه دهید msd.govt.nz/feedback (Link 2) پیشنهادات خود را در صفحه

आपके साथ
हमारी वचनबद्धता

आपको जानना | know you

हम आपको, आपकी परिस्थिति व आपकी आवश्यकताओं को जानेंगे

आपके सुझावों से हम अपनी सेवा को सुधारेंगे

आपको
जानना


know you

हम यह सुनिश्चित करेंगे कि आपको वह सब समझ आता है जो आपको जानने की आवश्यक्ता है

हम आपकी निजता का आदर करेंगे तथा यह स्पष्ट बताएंगे
कि हम आपकी जानकारी का प्रयोग कैसे करते हैं व उसे किनके साथ साझा करते हैं

आपकी सहायता करना | support you

हम आपको वह सब बताएंगे जिसके आप योग्य हैं

हमारी ओर से आपको दी जाने वाली जानकारी पहुंच योग्य व उचित होगी चाहे आपने हम से कैसे भी संपर्क किया हो

आपकी
सहायता
करना


support you

हम शीघ्रतया, आपकी हर संभव सहायता करेंगे

हम अपनी त्रुटियों संबंधी ईमानदार रहेंगे तथा उन्हें ठीक करेंगे

आपके साथ डटना | with you

हम आपका व आपके लिए क्या महत्त्वपूर्ण है, उसका आदर करेंगे

हम आपके विकल्पों, अधिकारों व जि़म्मेदारियों संबंधी आपको बताएंगे

आपके
साथ डटना


with you

हम साझा उद्देश्यों की पूर्ति हेतु इकट्ठे काम करेंगे

हम जो कहेंगे वही करेंगे

हमने
कैसे किया?

(Link 1)

msd.govt.nz/feedback (Link 2) पर जाकर हमें बताएं

របស់យើង
ការប្តេជ្ញាចិត្ត
ចំពោះ អ្នក

ស្គាល់អ្នក | know you

យើងនឹងស្គាល់អ្នក
ស្ថានភាពនិងតំរូវការរបស់
អ្នក

យើងនឹងប្រើប្រតិកម្ម
របស់អ្នកដើម្បីកែលម្អសេវា
កម្មរបស់យើង

ស្គាល់អ្នក


know you

យើងនឹងធ្វើ
ប្រាកដថាអ្នក
យល់គ្រប់យ៉ាង
អ្នកត្រូវដឹង

យើងនឹងគោរពដល់អ្នក
ភាពឯកជននិងច្បាស់លាស់
របៀបដែលយើងប្រើរបស់អ្នក
ព័ត៌មាននិងនរណា
យើងចែករំលែកវាជាមួយ

គាំទ្រអ្នក | support you

យើងនឹងអនុញ្ញាតឱ្យ
អ្នកដឹង​ហើយ
អ្វីគ្រប់យ៉ាងដែលអ្នក
អាចមានសិទ្ធិទទួលបាន

ព័​ត៍​មាន
យើងផ្តល់ឱ្យអ្នកនូវ
អាចចូលដំណើរការនិង
មិនមានបញ្ហា
របៀបដែលអ្នក
ទាក់ទង​មក​ពួក​យើង

គាំទ្រអ្នក


support you

យើងនឹងជួយ
អ្នកទោះជាយ៉ាងណា
យើងអាច, ជា
ឆាប់ៗយើង​អាច

យើង​នឹង​ក្លាយជា
ស្មោះត្រង់អំពីយើង
កំហុសនិង
ដាក់វាឱ្យត្រឹមត្រូវ

ជាមួយ អ្នក | with you

យើងនឹងគោរពអ្នក
ហើយអ្វីដែលសំខាន់

យើងនឹងប្រាប់អ្នកឱ្យដឹង
អំពីជម្រើសសិទ្ធិនិង
កាតព្វកិច្ចរបស់អ្នក

ជាមួយ
អ្នក


with you

យើងនឹងធ្វើការរួមគ្នា
ដើម្បីសម្រេចបាននូវ
គោលដៅរួម

សកម្មភាពរបស់យើង
នឹង​ធ្វើ​តាម
ពាក្យរបស់យើង

របៀបធ្វើ
យើង ធ្វើ?

(Link 1)

សូមប្រាប់ឲ្យយើងដឹងដោយចូលទៅវ៉ិបសាយថ៍ msd.govt.nz/feedback (Link 2)

ਤੁਹਾਡੇ ਨਾਲ
ਸਾਡੀ ਵਚਨਬੱਧਤਾ

ਤੁਹਾਨੂੰ ਜਾਣਨਾ | know you

ਅਸੀਂ ਤੁਹਾਨੂੰ, ਤੁਹਾਡੀ ਹਾਲਤ ਤੇ ਤੁਹਾਡੀਆਂ ਜ਼ਰੂਰਤਾਂ ਬਾਰੇ ਜਾਣਾਂਗੇ

ਅਸੀਂ ਤੁਹਾਡੇ ਸੁਝਾਵਾਂ ਨੂੰ ਆਪਣੀ ਸੇਵਾ ’ਚ ਸੁਧਾਰ ਲਿਆਉਣ ਲਈ ਵਰਤਾਂਗੇ

ਤੁਹਾਨੂੰ
ਜਾਣਨਾ


know you

ਅਸੀਂ ਇਹ ਯਕੀਨੀ ਬਣਾਵਾਂਗੇ ਕਿ ਤੁਹਾਨੂੰ ਉਹ ਸਭ ਸਮਝ ਆਉਂਦਾ ਹੈ ਜੋ ਤੁਹਾਨੂੰ ਜਾਣਨ ਦੀ ਲੋੜ ਹੈ

ਅਸੀਂ ਤੁਹਾਡੀ ਭੇਤਦਾਰੀ ਦਾ ਸਤਿਕਾਰ ਕਰਾਂਗੇ ਅਤੇ ਇਹ ਸਪੱਸ਼ਟ ਦੱਸਾਂਗੇ ਕਿ ਅਸੀਂ ਤੁਹਾਡੀ ਜਾਣਕਾਰੀ ਦੀ ਵਰਤੋਂ ਕਿਵੇਂ ਕਰਦੇ ਹਾਂ ਅਤੇ ਉਸ ਨੂੰ ਕਿਨ੍ਹਾਂ ਨਾਲ ਸਾਂਝੀ ਕਰਦੇ ਹਾਂ

ਤੁਹਾਡੀ ਮਦਦ ਕਰਨਾ | support you

ਅਸੀਂ ਤੁਹਾਨੂੰ ਉਹ ਸਭ ਕੁਝ ਦੱਸਾਂਗੇ ਜਿਸ ਦੇ ਤੁਸੀਂ ਯੋਗ ਹੋ

ਸਾਡੇ ਵੱਲੋਂ ਤੁਹਾਨੂੰ ਦਿੱਤੀ ਜਾਣ ਵਾਲੀ ਜਾਣਕਾਰੀ ਪਹੁੰਚਯੋਗ ਤੇ ਉਚਿਤ ਹੋਵੇਗੀ ਭਾਵੇਂ ਤੁਸੀਂ ਸਾਡੇ ਨਾਲ ਕਿਵੇਂ ਵੀ ਸੰਪਰਕ ਕਰਦੇ ਹੋ

ਤੁਹਾਡੀ
ਮਦਦ ਕਰਨਾ


support you

ਅਸੀਂ, ਜਿੰਨੀ ਛੇਤੀ ਹੋ ਸਕਦਾ ਹੈ, ਤੁਹਾਡੀ ਹਰ ਸੰਭਵ ਮਦਦ ਕਰਾਂਗੇ

ਅਸੀਂ ਆਪਣੀਆਂ ਗ਼ਲਤੀਆਂ ਬਾਰੇ ਈਮਾਨਦਾਰ ਰਹਾਂਗੇ ਅਤੇ ਉਨ੍ਹਾਂ ਨੂੰ ਠੀਕ ਕਰਾਂਗੇ

ਤੁਹਾਡੇ ਨਾਲ ਖੜ੍ਹਨਾ | with you

ਅਸੀਂ ਤੁਹਾਡਾ ਆਦਰ ਕਰਾਂਗੇ ਅਤੇ ਤੁਹਾਡੇ ਲਈ ਕੀ ਅਹਿਮ ਹੈ

ਅਸੀਂ ਤੁਹਾਨੂੰ ਤੁਹਾਡੇ ਵਿਕਲਪਾਂ, ਅਧਿਕਾਰਾਂ ਤੇ ਜ਼ਿੰਮੇਵਾਰੀਆਂ ਬਾਰੇ ਦੱਸਾਂਗੇ

ਤੁਹਾਡੇ
ਨਾਲ ਖੜ੍ਹਨਾ


with you

ਅਸੀਂ ਸਾਂਝੇ ਨਿਸ਼ਾਨਿਆਂ ਦੀ ਪੂਰਤੀ ਲਈ ਇਕੱਠੇ ਕੰਮ ਕਰਾਂਗੇ

ਅਸੀਂ ਜੋ ਕਹਾਂਗੇ ਉਹੀ ਕਰਾਂਗੇ

ਅਸੀਂ
ਕਿਵੇਂ ਕੀਤਾ?

(Link 1)

msd.govt.nz/feedback (Link 2) ’ਤੇ ਜਾ ਕੇ ਸਾਨੂੰ ਦੱਸੋ

La matou
ta‘utinoga

ia iloa lelei oe | know you

O le a matou taumafai e iloa lelei oe, lou tulaga ma mea o e manaomia

O le a matou faaaogā au tuualalo e faaleleia ai la matou auaunaga

ia iloa
lelei oe


know you

O le a matou faamautinoa ua e malamalama i mea uma lava o loo e fia iloa

O le a matou faaaloalogia mea e te lē fia faailoa faalauaitele ma faamanino ia te oe le auala e matou te faaaogā ai ou faamatalaga ae poo ai foi e matou te faasoa atu i ai

ia
fesoasoani ia te oe | support you

O le a matou faailoa ia te oe mea uma e te ono agavaa i ai

O faamatalaga e matou te avatu ia te oe o le a faigofie ona maua ma faaauau pea ona maua e tusa lava poo le ā le auala e te faafesootai mai ai ia matou

ia fesoasoani ia te oe


support you

O le a matou fesoasoani ia te oe i soo se auala e matou te mafai, i se vave e mafai ai

O le a matou lē lalafi i le ata o le laau pe a iai so matou sese ae taumafai ia toe faasa‘o

ia mafuta ma oe | with you

O le a matou faaaloalogia ou manaoga ma mea e te faatāuaina

O le a matou faailoa
atu filifiliga e mafai ona e faia, o au aiātatau ma au matafaioi

ia mafuta ma oe


with you

O le a tatou galulue faatasi ina ia ausia mea o loo tatou tausinio faatasi i ai

O le a matou savavali e tusa o a matou upu

Na faape‘ī le faatinoga o a
matou galuega?

(Link 1)

Faailoa mai e ala i lou asiasi i le msd.govt.nz/feedback (Link 2)

我们
对您的承诺

了解您 | know you

我们会了解您,熟悉
您的处境和需求

我们将根据您的反
馈意见改善我们的服务

了解您


know you

我们将确保您理解您
所需了解的全部信息

我们将尊重您的
隐私,让您清楚了解我们如何使用您提供
的资料以及该资料的
披露对象

支持您 | support you

我们会告知您可能
符合资格的所有申
请机会

无论您以何种方式联
系我们,都能获得我
们为您提供的完全一
致的信息

支持您


support you

我们将竭尽所能并尽
快为您提供帮助

我们会以诚实的态度
对待过错,并做出
改正

伴随您 | with you

我们会尊重您,并重
视您所关切的事

我们将帮助您了解
您拥有的选择、
权利和义务

伴随您


with you

我们将一起努力实
现共同目标

我们言出必行

我们
之前做得怎么样?

(Link 1)

请前往 msd.govt.nz/feedback (Link 2)

Ko
‘emau tukupā
kiate KOÉ

‘ilo‘i koe | know you

Te mau ngāue ke mau ‘ilo‘i
koe, ho tūkungá pea mo
ho‘o ngaahi fiema‘ú

Te mau ngāue‘aki ‘a
ho‘o laú ke
fakalelei‘i‘aki ‘a ‘emau
sēvesí

‘ilo‘i
koe


know you

Te mau fakapapau‘i ‘okú ke
mahino‘i ‘a e me‘a kotoa
pē ‘oku fiema‘u ke ke ‘ilo ki
aí

Te mau faka‘apa‘apa‘i ‘a e malu ‘a ho‘o ngaahi fakamatalá pea mo fakahā mahino atu ‘a e anga ‘o ‘emau ngāue‘aki ‘a ho‘o ngaahi fakamatalá pea mo kinautolu ‘oku mau fevahevahe‘aki atu ki ai iá

tokoni‘i koe | support you

Te mau fakahā atu ‘a e
me‘a kotoa pē ‘okú ke
ala ‘atā atu ki aí

Ko e ngaahi fakamatala
te mau ‘oatú ‘e ‘atā atu
pea ‘e tatau pē ‘i he taimi
kotoa pē ‘o tatau ai pē pe
ko e hā ‘a e founga ‘okú ke
fetu‘utaki mai aí

tokoni‘i
koe


support you

Te mau tokoni atu, ‘i ha
fa‘ahinga founga pē, ‘i
he vave taha te mau lavá

Te mau tala totonu ‘i
ha hoko ha‘amau
fehalaaki pea te mau
fakatonutonu ia

tu‘u mo koe | with you

Te mau faka‘apa‘apa‘i
koe mo e ngaahi me‘a
‘oku mahu‘inga kiate koé

Te mau fakahā atu ‘a
ho‘o ngaahi filí, totonú
mo ho ngaahi
fatongiá

tu‘u
mo koe


with you

Te tau ngāue fakataha
ke a‘usia ‘a e ngaahi
taumu‘a ‘oku tau
fe‘inasi‘aki aí

‘E muimui ‘a
‘emau ngaahi
faifatongiá ki he‘emau ngaahi leá

Na‘e fēfē ‘a
‘emau faifatongia?

(Link 1)

Fakahā mai ‘aki ha‘o vakai ki he msd.govt.nz/feedback (Link 2)

Cam kết
của chúng tôi
đối với QUÝ VỊ

hiểu biết về quý vị | know you

Chúng tôi sẽ có hiểu biết về
quý vị, tình hình của quý vị
và các nhu cầu của quý vị

Chúng tôi sẽ sử dụng
những phản hồi của
quý vị để cải thiện dịch vụ
của chúng tôi

hiểu biết
về quý vị


know you

Chúng tôi sẽ đảm bảo quý
vị hiểu hết mọi thứ quý vị
cần biết

Chúng tôi sẽ tôn trọng quyền riêng tư của quý vị và thẳng thắn về việc chúng tôi sử dụng thông tin của quý vị như thế nào và chia sẻ thông tin đó với ai

hỗ trợ quý vị | suport you

Chúng tôi sẽ cho quý vị biết
tất cả mọi thứ mà
quý vị có thể đủ điều
kiện hưởng - lãnh

Thông tin chúng tôi cung
cấp cho quý vị là thông
tin tiếp cận được và nhất
quán, bất kể quý vị liên
hệ với chúng tôi bằng
cách nào

hỗ trợ
quý vị


support you

Chúng tôi sẽ giúp quý vị bằng mọi cách có thể, sớm nhất có thể

Chúng tôi sẽ thành thật về những sai sót của chúng tôi và sửa chữa cho đúng

đồng hành cùng quý vị | with you

Chúng tôi sẽ tôn trọng quý
vị và những gì quan trọng
đối với quý vị

Chúng tôi sẽ cho quý vị
biết về các lựa chọn,
quyền và nghĩa vụ của quý vị

đồng hành
cùng quý vị


with you

Chúng ta sẽ làm việc
cùng nhau để đạt được
những mục tiêu chung

Lời nói của chúng
tôi sẽ đi đôi với
hành động

Chúng tôi
đã làm việc như thế nào?

(Link 1)

Hãy cho chúng tôi biết bằng cách truy cập msd.govt.nz/feedback (Link 2)

Our
commitment
to you

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How did
we do?

(Link 1)

Let us know by visiting msd.govt.nz/feedback (Link 2)

Download the Easy Read in PDF version - PDF (933KB) (Link 3)
Download the Easy Read in Word version - Word (1.08MB) (Link 4)

Tō mātau
takohanga
ki a KOE

Ka mohio ki a koe | know you

Ka mōhio haere mātau ki a koe, ki tō pūāhua me ō hiahia

Ka whakamahi mātau i ō whakahokinga kōrero ki te whakapai i te ratonga

Ka mohio ki a koe


know you

Ka whakapau kaha mātau kia mārama koe ki ngā āhuatanga katoa me mārama ka tika

Ka tiaki mātau i tō
matatapu, ka whakamārama hoki e pēhea ana tā mātau whakamahi i ō mōhiohio, e tukuna ana ki a wai

Ka tautoko i a koe | support you

Ka whakamōhio atu mātau i ngā kaupapa katoa ka taea e koe

Ka mārama, kaōrite ngā mōhiohioka tukuna atu ki akoe aha koa ka pēhea tō whakapā mai

Ka tautoko i a koe


support you

Ka āwhina mātau i a koe ki ngā huarahi katoa ka taea, i te wā tonu ka taea

Ka kōrero pono mātau mō ā mātau hapa, ka whakatika atu

Ka mahi tahi | with you

Ka whakaute mātau ki a koe me ngā āhuatanga e whai tikanga ana ki a koe

Ka whakamōhio atu mātau i a koe ki ō kōwhiringa, ki ō tika me ō kawenga

Ka mahi tahi


with you

Ka mahi tahi mātau ki a koe kia tutuki ngā whāinga ngātahi

Ka whai ā mātau mahi i ā mātau kupu

I pēhea
tā mātau mahi?

(Link 1)

Whakamōhiotia mai ki msd.govt.nz/feedback (Link 2)

Our
commitment
to you

Ka mohio ki a koe | know you

We will get to know you, your situation and your needs

We will use your feedback to improve our service

Ka mohio ki a koe


know you

We will make sure you understand everything you need to know

We will respect your privacy and be clear about how we use your information and who we share it with

Ka tautoko i a koe | support you

We will let you know everything you may be eligible for

The information we give you will be accessible and consistent no matter how you contact us

Ka tautoko i a koe


support you

We will help you however we can, as soon as we can

We will be honest about our mistakes and put them right

Ka mahi tahi | with you

We will respect you and what is important

We will let you know your options, rights and obligations

Ka mahi tahi


with you

We will work together to achieve shared goals

Our actions will follow our words

How did
we do?

(Link 1)

Let us know by visiting msd.govt.nz/feedback (Link 2)

Download the Easy Read in PDF version - PDF (933KB) (Link 4)
Download the Easy Read in Word version - Word (1.08MB) (Link 5)
What we do with your information (Link 6)

How we can help

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