Urgent or unexpected costs

If you're struggling to meet your living costs, or get an unexpected bill, we might be able to help you, even if you're working.

What we can help you with

Other urgent or unexpected costs

If you have a cost that's urgent or unexpected and not listed here, eg, clothing or bedding, we may still be able to help.

We may be able to give you a one-off payment. What payment you may be able to get depends on if you're getting a benefit or not, and what cost you have.

If you're already getting a benefit

You may be able to get either Special Needs Grant or Advance Payment of Benefit.

Special Needs Grant

Advance Payment of Benefit

Each payment covers lots of different costs. If you get stuck, give us a call on 0800 559 009 and talk with us about your situation.

If you're not getting a benefit

You may be able to get either:

  • Special Needs Grant or
  • Recoverable Assistance Payment.

Special Needs Grant

Recoverable Assistance Payment

Each payment covers lots of different costs. If you get stuck, give us a call on 0800 559 009 and talk with us about your situation.