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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Payment issues
Fixing issues with Accommodation Supplement, Special Benefit and other payments we’ve made
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16-19 year olds
Education, training, work and benefit help for 16-19 year olds
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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Work homepage
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Overview
Find out what services we can offer to help you find work and when you start a new job.
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Looking for work
We have jobs available now in various industries and you can search on our job websites.
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Help with your job search
From advice on making a plan, to tips on where to look and following up leads.
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Training and experience
Our programmes can help you get ready for work with training and work experience.
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Job Connect on Facebook
Find out how we can help you get ready to work, find work, and support available while you're working.
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CVs and cover letters
We’ve got great templates and advice for writing your CV or cover letter, and filling out job applications.
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Help with work costs
Get help to pay for the things you need to start work
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Job support and advice
Get all the support and advice you need to stay in work.
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Health and disability
If you want to work, we can support you to find the right job for you.
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Start your own business
We can help you get your business up and running.
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Job interviews
Get advice about how to prepare for and deliver a great interview.
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Help for 16-19 year olds
We’ve got extra support for young people to get ready for work and find a job.
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income, wages deduction calculator and tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Re-apply
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Move house
Find out how we can help if you’re moving house.
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Save MyMSD to your home screen
Instructions on how to add MyMSD to the home screen of your phone or other device.
You might find it easier to access MyMSD from the home screen of your phone or other device, instead of typing the web address into an internet browser all the time.
If you use an Apple device, you'll only be able to save websites to your home screen using the Safari browser.
- Open Safari and go to https://my.msd.govt.nz/
- Tap the 'Share' button on the browser's toolbar - that's the rectangle with an arrow pointing upward.
- on an iPad, it's on the bar at the top of the screen
- on an iPhone or iPod Touch, it's on the bar at the bottom of the screen.

- Tap the 'Add to Home Screen' icon.

- Enter a name for the website.
- Tap 'Add'.

Safari will add it to your home screen as an icon. You'll be able to drag it around and put it wherever you like.
If you use an Android device, there are several popular browsers that will let you save websites to your home screen. The two most common are Google Chrome and Firefox.
If you have Google Chrome:
- Open Google Chrome and go to https://my.msd.govt.nz/
- Tap the menu button.

- Tap 'Add to Home screen'

- Enter a name for the website.
- Tap 'Add'.

Google Chrome will add it to your home screen as an icon. You'll be able to drag it around and put it wherever you like.
If you have Firefox:
- Open Firefox and go to https://my.msd.govt.nz/
- Tap the menu button.
- Tap the 'Page' option.
- Tap 'Add to Home Screen'.
If you use one of these devices, you can pin websites to your:
- 'Start' screen (usually if you're using a tablet)
- Taskbar, desktop or Start menu (usually if you're using a desktop PC).
To pin to your 'Start' screen:
- Open Internet Explorer and go to https://my.msd.govt.nz/
- Pull up the app bar - you can do this by right-clicking or swiping up from the bottom of your screen.
- Tap the star icon.
- Tap the pin icon.
- Enter a name for the website.
- Select 'Pin to Start'.
The website will appear as a tile on your Start screen.
To pin to your Taskbar, desktop or Start menu:
If you have the Google Chrome browser:
- Open Google Chrome and go to https://my.msd.govt.nz/
- Click the menu button.
- Select 'Tools'.
- Select 'Create application shortcut'.
- Tick either:
- 'Desktop'
- 'Start menu'
- 'Pin to Taskbar'.
- Select 'Create'.
If you have the Internet Explorer browser:
- Open Internet Explorer and go to https://my.msd.govt.nz/
- Drag and drop the favicon (the icon to the left of the address in the address bar) to your taskbar.
If you have a windows phone, you can save websites to your start screen.
- Open Internet Explorer and go to https://my.msd.govt.nz/
- Tap the 'More' button.
- Tap 'Pin to start'.
If you have another type of device, you should be able to save websites to your home screen in a similar way.
- Open the browser you have on your device and go to https://my.msd.govt.nz/
- Tap the menu button.
- Look for an option called something like 'Add to home screen' or 'Pin to home screen.'
You can easily remove any website from your home screen.
- Press the website icon and hold it down until a cross appears in the top corner.
- Tap the cross to delete the icon.