Take a look at the range of benefits and payments we have available.
Redundancy, health condition or disability or another reason you can’t work
Food, school costs, power, accommodation or other living expenses you need help with
You’ve had a relationship break-up, family breakdown or violent relationship end
Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
Caring for someone else’s child or someone with a health condition, injury or disability
Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
Childcare, school uniforms, stationery, having a baby and other costs if you have children
Fixing issues with Accommodation Supplement, Special Benefit and other payments we’ve made
16-19 year olds
Education, training, work and benefit help for 16-19 year olds
Benefits and forms
A-Z list of benefits, forms, benefit rates
Find out what services we can offer to help you find work and when you start a new job.
Looking for work
We have jobs available now in various industries and you can search on our job websites.
Help with your job search
From advice on making a plan, to tips on where to look and following up leads.
Training and experience
Our programmes can help you get ready for work with training and work experience.
Apprenticeship Support Programme
Get help to retain and bring on new apprentices.
CVs and cover letters
We’ve got great templates and advice for writing your CV or cover letter, and filling out job applications.
Help with work costs
Get help to pay for the things you need to start work
Job support and advice
Get all the support and advice you need to stay in work.
Health and disability
If you want to work, we can support you to find the right job for you.
Start your own business
We can help you get your business up and running.
Get advice about how to prepare for and deliver a great interview.
Help for 16-19 year olds
We’ve got extra support for young people to get ready for work and find a job.
Check out what you need to do when you're getting a benefit or other payment from us.
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
Declare income, wages deduction calculator and tables
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
Check or stop your payments, payment cards and other information
Check your debt, repayments and other debt information
Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
Find out how we can help you with housing.
Nowhere to stay
Get help if you have nowhere to stay right now.
Find a house
Find out where to look for private housing, or apply for public (social) housing.
Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
Find out how we can help if you’re moving house.
Recoverable Assistance Payment
A Recoverable Assistance Payment is a one-off payment to help you pay an essential or emergency cost if you can't pay it another way.
You don’t qualify for this payment if you’re on a benefit. You have to pay the money back.
Who can get it
You may be able to get a Recoverable Assistance Payment if you:
- don't get a benefit from us
- have an essential or emergency cost you can't pay for
- have no other way to pay for this cost
- are either a:
- New Zealand citizen or
- permanent resident
- normally live in New Zealand and intend to stay here.
It also depends on:
- how much you and your partner earn
- any money or assets you and your partner have.
These don't include what you need for day-to-day living, eg your home or your car. They do include money in the bank, or things like a caravan or a second property.
|If you are:||Your assets are worth less than|
|Couple (with or without children) or sole parent||$1,988.20|
Current income limits
|If you are:||Annual income before tax is less than|
|Single and 16 to 17 years old||$35,259.64|
|Single and 18 years old or over||$44,074.68|
|Couple (with or without children)||$88,149.36|
|Sole parent with 1 child||$60,602.88|
|Sole parent with 2 or more children||$77,131.08|
As part of Budget 2022, the income limits change from 1 July 2022. This means you may be able to earn more money and still apply for a Recoverable Assistance Payment.
What you can get
How much you get depends on your situation and what you need help with.
Examples of costs we can help with are:
- ambulance subscription fees
- attendance at funerals and tangihanga
- beds, chairs and tables
- bonds and rents
- car repairs
- child carseat
- costs to end your tenancy early, or sublet or assign your tenancy
- dentures and hearing aids
- driver licence
- electricity, gas or water
- fire loss or burglary
- fridges, freezes and washing machines
- school costs
- school stationery
- school uniforms
- tenancy tribunal fees
- travel if you're stranded.
If you're not sure whether we can help, talk with us about your situation.
How to apply
You need to call us on 0800 559 009
We'll talk with you to understand your situation and how we can help. We'll let you know what information you need to provide and how to get this to us.
What happens next
If your application is approved, we'll give you a payment card (if you don't already have one) and load the money onto it. We'll talk to you about how to get this to you.
You have 7 days to spend the money before it expires.
Using your payment card
A payment card is like an Eftpos card and you can use it at any supermarket or store that accepts them.
You can login to MyMSD to see how much you have left on your payment card and when it expires.
Once you've used your payment card, keep it. You can use it again if you need help from us in the future.