We can help you get ready to apply and find the right job for you. We can even help you while you're working.
Get ready to work
You can get training, help with CVs and cover letters, and advice for job interviews.
Find out what jobs are available, which job is best for you and how you can plan your career.
Whether you've just started a job or need some help at work, we've got your back.
Lost your job
We'll help you get ready to find a new job and support you while you're between jobs.
Start your own business
Get help to plan and set up a successful business or be a self-employed contractor.
Take a look at the range of benefits and payments we have available.
Redundancy, health condition or disability or another reason you can’t work
Food, school costs, power, accommodation or other living expenses you need help with
You’ve had a relationship break-up, family breakdown or violent relationship end
Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
Caring for someone else’s child or someone with a health condition, injury or disability
Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
Childcare, school uniforms, stationery, having a baby and other costs if you have children
Moving to New Zealand
Payments you can get from us, settling into NZ, overseas pensions and more.
Benefits and forms
A-Z list of benefits, forms, benefit rates
Check out what you need to do when you're getting a benefit or other payment from us.
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
Declare income and income deduction tables
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
Going on holiday or going to live overseas
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
Check or stop your payments, payment cards and other information
Check your debt, repayments and other debt information
Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
Find out how we can help you with housing.
Nowhere to stay
Get help if you have nowhere to stay right now.
Find a house
Find out where to look for private housing, or apply for public (social) housing.
Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
Find out how we can help if you’re moving house.
Read some of our housing information in other languages.
Recoverable Assistance Payment
A Recoverable Assistance Payment is a one-off payment to help you pay an essential or emergency cost if you can't pay it another way.
You don't qualify for this payment if you're on a benefit. You have to pay the money back.
Who can get it
You may be able to get a Recoverable Assistance Payment if you:
- don't get a benefit from us
- have an essential or emergency cost you can't pay for
- have no other way to pay for this cost
- are either a:
- New Zealand citizen or
- permanent resident
- normally live in New Zealand and intend to stay here.
It also depends on:
- how much you and your partner earn
- any money or assets you and your partner have.
Current income limits
|If you are:
|Annual income before tax is less than
|Single and 16 to 17 years old
|Single and 18 years old or over
|Couple (with or without children)
|Sole parent with 1 child
|Sole parent with 2 or more children
These don't include what you need for day-to-day living, e.g. your home, car, and some payments after a severe weather event. They do include things like money in the bank, or a second property.
|If you are:
|Your assets are worth less than
|Couple (with or without children) or sole parent
What you can get
How much you get depends on your situation and what you need help with.
Examples of costs we can help with are:
- ambulance subscription fees
- attendance at funerals and tangihanga
- beds, chairs and tables
- car repairs
- child carseat
- costs to end your tenancy early, or sublet or assign your tenancy
- dentures and hearing aids
- driver licence
- electricity, gas or water
- fire loss or burglary
- fridges, freezes and washing machines
- school costs
- school stationery
- school uniforms
- tenancy tribunal fees
- travel if you're stranded.
We may be able to help with other costs, it depends on your situation. If you're not sure whether we can help, talk with us about your situation.
How to apply
You need to call us on 0800 559 009
We'll talk with you to understand your situation and how we can help. We'll let you know what information you need to provide and how to get this to us.
What happens next
If your application is approved, we'll give you a payment card (if you don't already have one) and load the money onto it. We'll talk to you about how to get this to you.
You have 7 days to spend the money before it expires.
Using your payment card
A payment card is like an Eftpos card and you can use it at any supermarket or store that accepts them.
You can login to MyMSD to see how much you have left on your payment card and when it expires.
Once you've used your payment card, keep it. You can use it again if you need help from us in the future.