Paying emergency housing suppliers

We'll pay for a client's accommodation for up to 7 nights. We may issue grants for up to 21 nights after the initial 7-night grant.

We’ll let you know how much we’ve approved to pay on the client’s behalf.

How we'll pay you

To receive these payments, you'll need to register as a Work and Income supplier.

You can be paid via direct credit or payment card.

What it means when we pay you on behalf of the client

Because we’re making payments to you on behalf of the client, this means:

• the agreement for accommodation and the rules of stay are between you and the client
• we will not accept any liability for:
  • the client not turning up, or
  • damage or loss caused by the client (or anyone else staying with them), and
• if there are costs we can’t pay, you’ll need to follow these up with the client.