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Work and income | Te Hiranga Tangata
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  5. Cách thức mà chúng tôi có thể giúp đỡ quý vị

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About Work and Income

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Cách thức mà chúng tôi có thể giúp đỡ quý vị

Read or listen in Vietnamese about how we can help you, and find out how to speak with someone in Vietnamese.

Nói chuyện với chúng tôi bằng tiếng Việt

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Nói chuyện với chúng tôi bằng tiếng Việt
View transcript of 'Nói chuyện với chúng tôi bằng tiếng Việt' audio

Nếu quý vị cần nói chuyện với chúng tôi, hãy gọi cho chúng tôi theo số 0800 559 009, hoặc số 0800 552 002 nếu quý vị trên 65 tuổi. Nếu quý vị cần thông dịch viên nói ngôn ngữ của quý vị, thì hãy cho chúng tôi biết trong khi quý vị gọi. Chúng tôi có thể sắp xếp thông dịch viên. Dịch vụ này là miễn phí, quý vị không phải trả tiền.

Nếu quý vị đến gặp chúng tôi, quý vị có thể đi cùng một người nào đó để giúp quý vị.

Cách thức mà chúng tôi có thể giúp đỡ quý vị

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Cách thức mà chúng tôi có thể giúp đỡ quý vị
View transcript of 'Cách thức mà chúng tôi có thể giúp đỡ quý vị' audio

Tại cơ quan Work and Income, chúng tôi đại diện cho Chính phủ New Zealand giúp đỡ hơn một triệu người một năm.

Chúng tôi có thể giúp đỡ nếu quý vị không có việc làm và cần tiền để sinh sống. Hoặc nếu quý vị đang có việc làm nhưng cần tiền để giúp thanh toán các hóa đơn của quý vị. Nếu quý vị cần thêm chi phí sinh hoạt vì bị khuyết tật, chúng tôi cũng có thể giúp đỡ quý vị. Chúng tôi cũng trả tiền Trợ cấp Hưu trí (NZ Super) cho những người trên 65 tuổi.

Hãy liên hệ với chúng tôi nếu quý vị cần giúp đỡ về nhà ở. Chúng tôi có thể trao đổi với quý vị về một loạt các lựa chọn có thể giúp quý vị tìm được một chỗ ở ấm áp, an toàn, khô ráo và đảm bảo.

Chúng tôi cũng có thể giúp quý vị tìm việc làm.

Trang web của Work and Income có thông tin về cách thức mà chúng tôi có thể giúp đỡ quý vị và cách thức xin được trợ giúp.

Đối với hầu hết mọi người, cách thức dễ dàng nhất để xin được trợ giúp là lên mạng – vào tài khoản MyMSD. Quý vị có thể làm nhiều việc khác trong MyMSD như đặt hẹn và kiểm tra các khoản tiền chúng tôi thanh toán cho quý vị. Tìm hiểu về MyMSD trên trang web của chúng tôi.

Chúng tôi muốn quý vị có được dịch vụ tốt của chúng tôi. Trang web của chúng tôi cho quý vị biết những dịch vụ nào quý vị có thể kỳ vọng từ chúng tôi. Nó cũng cho quý vị biết phải làm gì nếu quý vị không hài lòng với dịch vụ của chúng tôi hoặc không hài lòng với một quyết định mà chúng tôi đã đưa ra, và cách thức mà quý vị có thể khiếu nại hoặc cung cấp phản hồi cho chúng tôi.

Nếu quý vị đang gặp khó khăn trong việc chăm lo cho bản thân hoặc gia đình của quý vị hoặc không có chỗ ở, vui lòng liên lạc với chúng tôi. Ngay cả khi chúng tôi không thể giúp đỡ quý vị, chúng tôi có thể biết các tổ chức khác có thể giúp đỡ được quý vị.

Hãy nhớ rằng, cơ quan Work and Income tồn tại để giúp quý vị và gia đình của quý vị khi quý vị cần trợ giúp.

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