Benefits and payments homepage
Take a look at the range of benefits and payments we have available.
Redundancy, health condition or disability or another reason you can’t work
Food, school costs, power, accommodation or other living expenses you need help with
You’ve had a relationship break-up, family breakdown or violent relationship end
Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
Caring for someone else’s child or someone with a health condition, injury or disability
Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
Childcare, school uniforms, stationery, having a baby and other costs if you have children
Fixing issues with Accommodation Supplement, Special Benefit and other payments we’ve made
16-19 year olds
Education, training, work and benefit help for 16-19 year olds
Benefits and forms
A-Z list of benefits, forms, benefit rates
Find out what services we can offer to help you find work and when you start a new job.
Looking for work
We have jobs available now in various industries and you can search on our job websites.
Help with your job search
From advice on making a plan, to tips on where to look and following up leads.
Training and experience
Our programmes can help you get ready for work with training and work experience.
Job Connect on Facebook
Find out how we can help you get ready to work, find work, and support available while you're working.
CVs and cover letters
We’ve got great templates and advice for writing your CV or cover letter, and filling out job applications.
Help with work costs
Get help to pay for the things you need to start work
Job support and advice
Get all the support and advice you need to stay in work.
Health and disability
If you want to work, we can support you to find the right job for you.
Start your own business
We can help you get your business up and running.
Get advice about how to prepare for and deliver a great interview.
Help for 16-19 year olds
We’ve got extra support for young people to get ready for work and find a job.
On a benefit homepage
Check out what you need to do when you're getting a benefit or other payment from us.
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
Declare income, wages deduction calculator and tables
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
Check or stop your payments, payment cards and other information
Check your debt, repayments and other debt information
Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
Find out how we can help you with housing.
Nowhere to stay
Get help if you have nowhere to stay right now.
Find a house
Find out where to look for private housing, or apply for public (social) housing.
Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
Find out how we can help if you’re moving house.
Collecting your information
Learn about why and how we collect your information, and the types of information we collect.
Why we collect information
We collect your information so we can:
- contact you
- identify you
- work out:
- how we can help you
- what you qualify for
- how much to pay you
- look at what other services might help, including:
- living needs
- keep us all safe when we're working together.
We can collect information under the following legislation:
- Social Security Act 2018 (so we can grant benefits and other payments)
- Education and Training Act 2020 (so we can grant Student Loans and Student Allowances).
- Public and Community Housing Management Act 1992 (so we can check if you qualify for social housing and calculate income related-rent payments)
Information we need to give you a benefit or payment
There's certain information we need to give you a benefit or payment, eg:
- date of birth
- bank account number.
You can choose not to give us this information but it means that we can't pay you. We can still help you in other ways, eg refer you to another organisation.
How we collect your information
We collect information from you when we work with you, eg, when you:
- talk to us over the phone
- meet us in a Service Centre
- communicate with us online
- save or submit applications.
We collect your information from other people in certain situations, eg, your partner when you make a joint application.