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Work homepage
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Overview
We can help you get ready to apply and find the right job for you. We can even help you while you're working.
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Get ready to work
You can get training, help with CVs and cover letters, and advice for job interviews.
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Find jobs
Find out what jobs are available, which job is best for you and how you can plan your career.
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Working
Whether you've just started a job or need some help at work, we've got your back.
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Lost your job
We'll help you get ready to find a new job and support you while you're between jobs.
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Start your own business
Get help to plan and set up a successful business or be a self-employed contractor.
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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Moving to New Zealand
Payments you can get from us, settling into NZ, overseas pensions and more.
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income and income deduction tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Going overseas
Travelling or moving overseas may affect your payments.
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Re-apply, review or renew
Re-apply for a payment, review circumstances, renew medical certificate and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Moving house
Find out how we can help if you’re moving house.
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Other languages
Read some of our housing information in other languages.
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Bond Grant
If you don't have enough money to pay bond to your landlord, you may be able to get a Bond Grant.
- You don't need to be on a benefit to qualify for this help.
- You'll need to pay the money back. We'll put a repayment plan in place to suit your financial circumstances.
You may be able to get a Bond Grant if you need to pay bond because you're entering a tenancy that the Residential Tenancies Act (RTA) applies to. For example, when you have a tenancy agreement.
We'll also take into account other factors, such as:
- your situation
- if you can afford to stay in the accommodation long-term.
- how long you’ll be living in your accommodation (generally this needs to be at least 28 days)
- if this is the best payment for you
- what other help is available to you.
There are also residency and income criteria you need to meet.
If you're not entering a tenancy under the RTA, we may still be able to help. You may be able to get an Accommodation Security Cover Grant to help with outstanding costs when you leave your accommodation.
Residency criteria
You must be either:
- getting a main benefit, NZ Super or Veteran's Pension, or
- ordinarily resident in New Zealand and either:
- a New Zealand citizen
- have a residence class visa under the Immigration Act 2009
- recognised as a refugee or protected person under the Immigration Act 2009, or
- getting a Special Needs Grant because you came to New Zealand on a temporary visa to be with your New Zealand partner and your relationship ended due to domestic violence.
Income criteria
Getting a Bond Grant also depends on:
- how much you and your partner earn
- any money or assets you and your partner have.
Income limits
If you’re: |
Weekly income (before tax) is less than: |
Single, 16+ years |
$1,325 |
Couple without children |
$1,960 |
Couple with children |
$2,288 |
Sole parent, 1 child |
$1,807 |
Sole parent, 2+ children |
$2,087 |
Asset limits
Assets include money in the bank, or things like a caravan or second property. Assets don’t include the things you need for day-to-day living, like the home where you live or your car.
If you’re: |
Your assets are worth less than: |
Single |
$8,100 |
Married, civil union or de facto couple (with or without children) or sole parent |
$16,200 |
How much you get depends on the amount of bond you have to pay. The most you can get is 4 weeks rent and you'll need to pay it back.
The Bond Grant and Accommodation Security Cover Grant are paid for similar reasons. This means you can only get these payments a total of twice in 52 weeks (i.e. 1 year). So within 52 weeks, you could get either:
- 2 Bond Grants
- 2 Accommodation Security Cover Grants, or
- 1 Bond Grant and 1 Accommodation Security Cover Grant.
You may be able to get another grant if there's an exceptional situation outside your control, for example:
- you need to move unexpectedly through no fault of your own, or
- you're in a family violence situation.
Call us on 0800 559 009
If you get NZ Super or Veteran's Pension, call Senior Services on 0800 552 002
We may need to book you an appointment either to come in and see us, or a phone appointment. We'll let you know if this is the case.
You'll need to provide proof of the amount of bond, for example:
- a tenancy agreement, or
- a bond form which is signed by the landlord.
If you have a shared tenancy
If you share your tenancy with:
- your partner, you can apply for your portion and your partner's portion of the bond. Or your partner can apply separately for their portion.
- someone else, you can only apply for your portion of the bond. The other person will need to apply separately for their portion of the bond.
If your application's approved, we'll pay the bond directly to the landlord.
We'll check if your landlord's already a supplier with us. If they're not, we'll ask them to register as a supplier by completing a 'Supplier Registration Form'. This is so we can make the payment to them.