We can help you get ready to apply and find the right job for you. We can even help you while you're working.
Get ready to work
You can get training, help with CVs and cover letters, and advice for job interviews.
Find out what jobs are available, which job is best for you and how you can plan your career.
Whether you've just started a job or need some help at work, we've got your back.
Lost your job
We'll help you get ready to find a new job and support you while you're between jobs.
Start your own business
Get help to plan and set up a successful business or be a self-employed contractor.
Take a look at the range of benefits and payments we have available.
Redundancy, health condition or disability or another reason you can’t work
Food, school costs, power, accommodation or other living expenses you need help with
You’ve had a relationship break-up, family breakdown or violent relationship end
Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
Caring for someone else’s child or someone with a health condition, injury or disability
Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
Childcare, school uniforms, stationery, having a baby and other costs if you have children
Moving to New Zealand
Payments you can get from us, settling into NZ, overseas pensions and more.
Benefits and forms
A-Z list of benefits, forms, benefit rates
Check out what you need to do when you're getting a benefit or other payment from us.
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
Declare income and income deduction tables
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
Going on holiday or going to live overseas
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
Check or stop your payments, payment cards and other information
Check your debt, repayments and other debt information
Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
Find out how we can help you with housing.
Nowhere to stay
Get help if you have nowhere to stay right now.
Find a house
Find out where to look for private housing, or apply for public (social) housing.
Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
Find out how we can help if you’re moving house.
Read some of our housing information in other languages.
We may be able to help you buy a new fridge, freezer, combined fridge-freezer or washing machine if you’re on a low income or a benefit.
- You don't have to be on a benefit to qualify for this help.
- You'll have to pay the money back.
You may get help if you:
- are 16 or over (if you're 16-19 and have a Youth Service provider, contact Youth Services)
- are a New Zealand citizen or permanent resident
- normally live in New Zealand and intend to stay here
- have an immediate or essential need.
It also depends on:
- how much you and your partner earn
- any money or assets you and your partner have.
Your income will be assessed either weekly or yearly, depending on the kind of help you qualify for. These income and asset limits usually apply:
Current income limits
|If you are:
|Weekly income before tax is less than
|Single and 16 to 17 years old
|Single and 18 years old or over
|Couple (with or without children)
|Sole parent with 1 child
|Sole parent with 2 or more children
These don't include what you need for day-to-day living, e.g. your home, car, and some payments after a severe weather event. They do include things like money in the bank, or a second property.
|If you are:
|Your assets are worth less than
|Couple (with or without children) or sole parent
We have an arrangement with Fisher and Paykel to provide whiteware products and services. If your application with us is approved, we'll help you buy a brand new product with a 2-year warranty.
Fisher and Paykel will:
- deliver and install the product
- remove any packaging
- remove the old product (if the product is clean and empty).
They can also repair or replace any product, if needed, while it's under warranty.
When you get a whiteware product from Fisher and Paykel this will be covered by the Consumer Guarantees Act.
You need to call us on 0800 559 009
We'll talk with you to understand your situation and how we can help. We'll let you know what information you need to provide and how to get this to us.
You'll need to tell us the measurements of the space where the product will go so we can make sure it will fit.
If your application is approved, we'll pay the money directly to Fisher and Paykel.
Whiteware delivery check:
Fisher and Paykel will ask Mainfreight to contact you to arrange a time to deliver the product. During the call, Mainfreight will also ask you questions about your health and if any household members are in self-isolation or currently have cold and flu-like symptoms. If there are any concerns about your health, Mainfreight will discuss the delivery options available to you.