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Work homepage
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Overview
Find out what services we can offer to help you find work and when you start a new job.
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Looking for work
We have jobs available now in various industries and you can search on our job websites.
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Help with your job search
From advice on making a plan, to tips on where to look and following up leads.
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Training and experience
Our programmes can help you get ready for work with training and work experience.
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Job Connect on Facebook
Find out how we can help you get ready to work, find work, and support available while you're working.
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CVs and cover letters
We’ve got great templates and advice for writing your CV or cover letter, and filling out job applications.
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Help with work costs
Get help to pay for the things you need to start work
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Job support and advice
Get all the support and advice you need to stay in work.
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Health and disability
If you want to work, we can support you to find the right job for you.
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Start your own business
We can help you get your business up and running.
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Job interviews
Get advice about how to prepare for and deliver a great interview.
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Help for 16-19 year olds
We’ve got extra support for young people to get ready for work and find a job.
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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Payment issues
Fixing issues with Accommodation Supplement, Special Benefit and other payments we’ve made
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16-19 year olds
Education, training, work and benefit help for 16-19 year olds
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income, wages deduction calculator and tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Re-apply
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Move house
Find out how we can help if you’re moving house.
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Childcare absences
When your child is away from the childcare centre (eg, they're sick), we may be able to keep paying the childcare provider.
If your child is absent due to COVID-19, we may be able to continue to pay childcare assistance.
For example, they could be:
- sick with COVID-19 and cannot attend childcare
- at high risk of severe illness if they get COVID-19, based on Ministry of Health guidelines
- in self-isolation or quarantine due to COVID-19 public health requirements
- connected to a confirmed or probable case of COVID-19.
Your provider will let us know if your child is absent due to COVID-19.
If your child is absent for a non-COVID-19 related reason, we may be able to continue to pay childcare assistance. It depends how long they’re absent for.
Absences of fewer than 3 weeks
If your child is going to be away for a short time, you don't need to do anything. We'll pay the childcare provider while your child is absent.
Absences of more than 3 weeks
If your child is going to be away for longer than 3 weeks, they must have a medical reason.
You'll need to:
- let your childcare provider know
- get a medical certificate (unless you get Child Disability Allowance or Group Special Education Funding).
We can keep paying for your child's place at the programme for up to 6 weeks when a medical certificate is provided. You can email the medical certificate to us at Centralised_Childcare_Reviews@msd.govt.nz
Absence from New Zealand
We may be able to continue to pay for childcare for up to 28 days if you're going overseas. But this is only possible if you let us know before you go. We'll assess it on a case by case basis.
Call us before you leave NZ on 0800 559 009 and tell us:
- the date you're leaving
- when you're returning
- reason for travel
- whether your child is travelling with you or staying in New Zealand.
If you don't tell us you're going overseas, your childcare payments may stop and you might have to pay back some of your childcare payments for the time you were overseas. This applies whether you're on a benefit or not.
If your childcare provider does not charge an absence fee, you need to let us know what dates your child is absent.
You can do this by calling us on 0800 559 009. This is so we can adjust the payments to your provider.