We can help you get ready to apply and find the right job for you. We can even help you while you're working.
Get ready to work
You can get training, help with CVs and cover letters, and advice for job interviews.
Find out what jobs are available, which job is best for you and how you can plan your career.
Whether you've just started a job or need some help at work, we've got your back.
Lost your job
We'll help you get ready to find a new job and support you while you're between jobs.
Start your own business
Get help to plan and set up a successful business or be a self-employed contractor.
Take a look at the range of benefits and payments we have available.
Redundancy, health condition or disability or another reason you can’t work
Food, school costs, power, accommodation or other living expenses you need help with
You’ve had a relationship break-up, family breakdown or violent relationship end
Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
Caring for someone else’s child or someone with a health condition, injury or disability
Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
Childcare, school uniforms, stationery, having a baby and other costs if you have children
Moving to New Zealand
Payments you can get from us, settling into NZ, overseas pensions and more.
Benefits and forms
A-Z list of benefits, forms, benefit rates
Check out what you need to do when you're getting a benefit or other payment from us.
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
Declare income and income deduction tables
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
Going on holiday or going to live overseas
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
Check or stop your payments, payment cards and other information
Check your debt, repayments and other debt information
Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
Find out how we can help you with housing.
Nowhere to stay
Get help if you have nowhere to stay right now.
Find a house
Find out where to look for private housing, or apply for public (social) housing.
Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
Find out how we can help if you’re moving house.
Read some of our housing information in other languages.
MyMSD is our online service where you can apply and manage your information online.
When you use MyMSD we'll cover your data.
You can use MyMSD on your smartphone, tablet or computer. It's for anyone receiving payments from Work and Income, Senior Services or Youth Service.
Log in to MyMSD
If you're using an old browser you may not be able to log in to MyMSD. If you're having trouble, try updating your browser or using a different one.
What you can do in MyMSD
- a benefit or payment
- a food grant
- help with emergency dental costs
- help with school uniform or school stationery costs
- Jobseeker Support every 52 weeks
- Sole Parent Support every 52 weeks
- Temporary Additional Support (TAS) every 13 weeks
Verify your identity using Identity Check
Tell us about a change in your circumstances
- Wages/other income
- Accommodation costs
- Going overseas
- Contact details
- Confirm your circumstances while waiting for public housing
Set up a MyMSD
It's easy to set up a MyMSD - all you need to get started is your client number.
Reset your MyMSD PIN
If you've forgotten your MyMSD PIN, you can easily reset it.
Uploading documents to MyMSD
When you apply for assistance using MyMSD, or while you are on the phone with us, you can upload the documents we need to your MyMSD account.
You can only upload documents using MyMSD when you're either:
- applying for assistance, or
- on the phone to us and we open this function in MyMSD for you.
Using MyMSD on a new device
If you use a new device to access your MyMSD we'll send you a code to your registered mobile or email address. This will allow you to confirm that it's you that's trying to enter your MyMSD account.
You'll also be given the option of saving this device, so that in the future you won't need to enter a code when you log in.
You can unregister a device at any time, just select the option when you log out.
Save MyMSD on your homescreen
You might find it easier to access MyMSD from the home screen of your phone or other device, instead of typing the web address into an internet browser all the time.
You can read about MyMSD in the Easy Read book.
Easy Read uses pictures and short sentences to make it easier for people with learning disabilities or English as a second language.