Take a look at the range of benefits and payments we have available.
Redundancy, health condition or disability or another reason you can’t work
Food, school costs, power, accommodation or other living expenses you need help with
You’ve had a relationship break-up, family breakdown or violent relationship end
Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
Caring for someone else’s child or someone with a health condition, injury or disability
Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
Childcare, school uniforms, stationery, having a baby and other costs if you have children
Fixing issues with Accommodation Supplement, Special Benefit and other payments we’ve made
16-19 year olds
Education, training, work and benefit help for 16-19 year olds
Benefits and forms
A-Z list of benefits, forms, benefit rates
Find out what services we can offer to help you find work and when you start a new job.
Looking for work
We have jobs available now in various industries and you can search on our job websites.
Help with your job search
From advice on making a plan, to tips on where to look and following up leads.
Training and experience
Our programmes can help you get ready for work with training and work experience.
CVs and cover letters
We’ve got great templates and advice for writing your CV or cover letter, and filling out job applications.
Help with work costs
Get help to pay for the things you need to start work
Job support and advice
Get all the support and advice you need to stay in work.
Health and disability
If you want to work, we can support you to find the right job for you.
Start your own business
We can help you get your business up and running.
Get advice about how to prepare for and deliver a great interview.
Help for 16-19 year olds
We’ve got extra support for young people to get ready for work and find a job.
Check out what you need to do when you're getting a benefit or other payment from us.
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
Declare income, wages deduction calculator and tables
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
Check or stop your payments, payment cards and other information
Check your debt, repayments and other debt information
Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
Find out how we can help you with housing.
Nowhere to stay
Get help if you have nowhere to stay right now.
Find a house
Find out where to look for private housing, or apply for public (social) housing.
Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
Find out how we can help if you’re moving house.
MyMSD is our online service where you can apply and manage your information online.
On Saturday, 13 August from 7.30pm to 1am Sunday, we’re upgrading our systems which will impact MyMSD. There may be times when you can’t log in. When you can log in, you’ll be able to declare wages and check payments, but won’t be able to apply online or update your details.
When you use MyMSD we'll cover your data.
You can use MyMSD on your smartphone, tablet or computer. It's for anyone receiving payments from Work and Income, Senior Services or Youth Service.
Log in to MyMSD
What you can do in MyMSD
- a benefit or payment
- a food grant
- help with emergency dental costs
- help with school uniform or school stationery costs
- Jobseeker Support every 52 weeks
- Sole Parent Support every 52 weeks
- Temporary Additional Support (TAS) every 13 weeks
Tell us about a change in your circumstances
- Wages/other income
- Accommodation costs
- Going overseas
- Contact details
- Confirm your circumstances while waiting for public housing
Set up a MyMSD
It's easy to set up a MyMSD - all you need to get started is your client number.
Reset your MyMSD PIN
If you've forgotten your MyMSD PIN, you can easily reset it.
Uploading documents to MyMSD
When you apply for assistance using MyMSD, or while you are on the phone with us, you can upload the documents we need to your MyMSD account.
You can only upload documents using MyMSD when you're either:
- applying for assistance, or
- on the phone to us and we open this function in MyMSD for you.
Using MyMSD on a new device
If you use a new device to access your MyMSD we'll send you a code to your registered mobile or email address. This will allow you to confirm that it's you that's trying to enter your MyMSD account.
You'll also be given the option of saving this device, so that in the future you won't need to enter a code when you log in.
You can unregister a device at any time, just select the option when you log out.
Save MyMSD on your homescreen
You might find it easier to access MyMSD from the home screen of your phone or other device, instead of typing the web address into an internet browser all the time.
You can read about MyMSD in the Easy Read book.
Easy Read uses pictures and short sentences to make it easier for people with learning disabilities or English as a second language.