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Work homepage
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Overview
We can help you get ready to apply and find the right job for you. We can even help you while you're working.
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Get ready to work
You can get training, help with CVs and cover letters, and advice for job interviews.
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Find jobs
Find out what jobs are available, which job is best for you and how you can plan your career.
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Working
Whether you've just started a job or need some help at work, we've got your back.
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Lost your job
We'll help you get ready to find a new job and support you while you're between jobs.
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Start your own business
Get help to plan and set up a successful business or be a self-employed contractor.
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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Moving to New Zealand
Payments you can get from us, settling into NZ, overseas pensions and more.
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income and income deduction tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Going overseas
Travelling or moving overseas may affect your payments.
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Re-apply, review or renew
Re-apply for a payment, review circumstances, renew medical certificate and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Moving house
Find out how we can help if you’re moving house.
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Other languages
Read some of our housing information in other languages.
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loginMyMSD
MyMSD is our online service where you can apply and manage your information online.
We’re doing some maintenance to MyMSD this weekend. On Saturday 3 May, 7.40pm–9.40pm and Sunday 4 May, 6am–4pm, there may be times when you can’t log in. When you can log in, you’ll be able to declare wages and check payments, but you won’t be able to apply online, manage your payment card, read your letters or update your details.
When you use MyMSD we'll cover your data.
You can use MyMSD on your smartphone, tablet or computer. It's for anyone receiving payments from Work and Income, Senior Services or Youth Service.
Log in to MyMSD
If you're using an old browser you may not be able to log in to MyMSD. If you're having trouble, try updating your browser or using a different one.
What you can do in MyMSD
Apply for:
- a benefit or payment
- a food grant
- help with emergency dental costs
- help with school uniform or school stationery costs
Re-apply for:
Verify your identity using Identity Check
Upload your documents
Tell us about a change in your circumstances
- Wages/other income
- Address
- Accommodation costs
- Going overseas
- Relationship
- Contact details
- Confirm your circumstances while waiting for public housing
Payments
Debt
Letters
Jobs
Set up a MyMSD
It's easy to set up a MyMSD - all you need to get started is your client number.
Reset your MyMSD PIN
If you've forgotten your MyMSD PIN, you can easily reset it.
Using MyMSD on a new device
If you use a new device to access your MyMSD we'll send you a code to your registered mobile or email address. This will allow you to confirm that it's you that's trying to enter your MyMSD account.
You'll also be given the option of saving this device, so that in the future you won't need to enter a code when you log in.
Note
You can unregister a device at any time, just select the option when you log out.
Save MyMSD on your homescreen
You might find it easier to access MyMSD from the home screen of your phone or other device, instead of typing the web address into an internet browser all the time.
Easy Read
You can read about MyMSD in the Easy Read book.
Easy Read uses pictures and short sentences to make it easier for people with learning disabilities or English as a second language.
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