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Work homepage
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Overview
Find out what services we can offer to help you find work and when you start a new job.
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Looking for work
We have jobs available now in various industries and you can search on our job websites.
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Help with your job search
From advice on making a plan, to tips on where to look and following up leads.
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Training and experience
Our programmes can help you get ready for work with training and work experience.
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Job Connect on Facebook
Find out how we can help you get ready to work, find work, and support available while you're working.
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CVs and cover letters
We’ve got great templates and advice for writing your CV or cover letter, and filling out job applications.
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Help with work costs
Get help to pay for the things you need to start work
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Job support and advice
Get all the support and advice you need to stay in work.
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Health and disability
If you want to work, we can support you to find the right job for you.
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Start your own business
We can help you get your business up and running.
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Job interviews
Get advice about how to prepare for and deliver a great interview.
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Help for 16-19 year olds
We’ve got extra support for young people to get ready for work and find a job.
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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Moving to New Zealand
Payments you can get from us, settling into NZ, overseas pensions and more.
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16-19 year olds
Education, training, work and benefit help for 16-19 year olds
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income and income deduction tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Going overseas
Going on holiday or going to live overseas
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Re-apply
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Move house
Find out how we can help if you’re moving house.
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Respecting your information
We are committed to respecting your information and keeping it safe.
We know your information is very important and we take our commitment seriously.
We have systems and safeguards in place to control how we collect, manage and use your information. This helps us use your information appropriately and keep it safe.
How we keep your information safe
Principles for collecting and using information
The Ministry has a Privacy, Human Rights and Ethics framework. This is called the PHRaE.
The PHRaE gives us guidance on how to collect, use and distribute your information in a safe, respectful, and legally compliant way. It makes sure we:
- protect and value your privacy,
- recognise your human rights and treat you fairly, and
- helps us take an ethical approach in what we do with your information.
The PHRaE focuses on legislative and ethical considerations relating to the collection, use or disclosure of personal information including the application of the Privacy Act 2020, specific legislative provisions under which the Ministry may collect, use or disclose personal information, and the discrimination provisions of the Human Rights Act 1993. It also incorporates guidance relating to Te Tiriti o Waitangi / the Treaty of Waitangi, the Data Protection and Use Policy, and the Algorithm Charter for Aotearoa New Zealand.
Principles for data and analytics
We are committed to the following principles when dealing with your information:
- the Algorithm Charter of Aotearoa New Zealand, and
- the Privacy Commissioner and Government Chief Data Steward (from Statistics NZ) principles for the safe and effective use of data and analytics.
We have an openness and transparency programme. This makes sure that we are as open and transparent as possible about how we collect and use your information.
We've put information on our website, including this page, to explain how we collect, use and share your information.
We have a Research and Evaluation Ethics Committee. This Committee looks at all of our research and evaluation methods. It makes sure that all the research we do meets research ethics standards.
We make sure staff in the Ministry of Social Development (MSD) don't see your information if they don't need to. We do this by using data protection techniques.
This means we can focus on using your information in the best way to get the best outcome for you.
Our systems are secure and only people that need to use your personal information will have access to it. This includes when we store your information electronically in cloud computing systems.
We have a security certification and accreditation process that:
- helps us keep information safe and secure in our systems
- picks up any security risks in our systems and the way we use information
- makes sure the risks are managed well.
We regularly make backups of the information we have in our systems.
If you find a security issue
If you identify a security issue with our systems, please tell us so that we can get it fixed.
We train our staff so they know what is an appropriate and fair use of information. We do this when standards and expectations change.
If your privacy is breached
Your privacy could be breached because:
- we lose your information
- we accidentally tell someone about your information
- someone steals your information
- someone inappropriately accesses your information.
We take privacy breaches seriously. If your privacy is breached, we'll assess whether it might cause serious harm to you or others.
If we think there could be serious harm, we will:
- let you know so you can take steps to protect your privacy
- tell the Privacy Commissioner.
If there's a large group of people involved, we may not be able to contact each person directly. In this case, we'll make a public statement to tell people about the breach and what to do.