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Work homepage
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Overview
We can help you get ready to apply and find the right job for you. We can even help you while you're working.
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Get ready to work
You can get training, help with CVs and cover letters, and advice for job interviews.
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Find jobs
Find out what jobs are available, which job is best for you and how you can plan your career.
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Working
Whether you've just started a job or need some help at work, we've got your back.
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Lost your job
We'll help you get ready to find a new job and support you while you're between jobs.
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Start your own business
Get help to plan and set up a successful business or be a self-employed contractor.
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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Moving to New Zealand
Payments you can get from us, settling into NZ, overseas pensions and more.
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income and income deduction tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Going overseas
Travelling or moving overseas may affect your payments.
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Re-apply, review or renew
Re-apply for a payment, review circumstances, renew medical certificate and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Moving house
Find out how we can help if you’re moving house.
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Other languages
Read some of our housing information in other languages.
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Having a baby while you're on a benefit
If you're having a baby while you're on a benefit, you need to let us know as it could affect your payments and whether you need to look for work.
You may be getting a benefit that requires you to look for work. If your health practitioner, eg, your doctor or midwife, says you're unable to work because of your pregnancy, we may be able to help.
We'll need to see a medical certificate from your health practitioner.
Some health practitioners send us medical certificates electronically. If you already have a Work and Income client number, make sure they include that on the certificate.
If they don't send your medical certificate electronically, or you want to send something else as proof, call us to talk about how to get this information to us.
You may be getting a benefit that requires you to look for work. You don't have to meet this requirement if you're at least 27 weeks pregnant.
We'll need to see proof of your child's expected date of birth (eg. a medical certificate). Your health practitioner or midwife can complete a medical certificate for you.
Most health practitioners send us medical certificates electronically. If you already have a Work and Income client number, make sure they include that on the certificate.
If they don't send your medical certificate electronically, or you want to send something else as proof, call us to talk about how to get this information to us.
If you've had a baby you need to tell us right away. You may also need to apply for child support. We'll talk to you about this when you come to see us.
To tell us you can either:
- Register the birth with SmartStart
when you register your child's birth with Department of Internal Affairs (DIA), using SmartStart, agree to share this information with the Ministry of Social Development (MSD). You won't have to purchase a physical birth certificate.
We'll then:- work out if the change affects what you're getting from us
- send you a letter to let you know the outcome.
or
- Call us to book an appointment.
You need to call us on 0800 559 009. We'll let you know what information we'll need from you.
If you're on a benefit which requires you to look or prepare for work and you have a child, you will be expected to prepare for work until your youngest child turns 3 years old.
If your youngest child is:
- between 3 and 13, you'll be expected to actively seek part-time work of at least 20 hours a week and accept any suitable job
- 14 or older, you'll be expected to actively seek full-time work of at least 30 hours a week and accept any suitable job.
We can help you access training and a range of other support to help you get ready to move into work.
You may be able to get assistance with the cost of childcare while you're working, attending training or doing some other activity that will help you move into work.
The Childcare Subsidy is for preschool children and the Out of School Care and Recreation (OSCAR) Subsidy is for before and after school care and holiday programmes for children aged 5-13.
For more information, read:
This information is a guide only. Contact us to talk about your individual circumstances.
If a child has come into your care, you need to let us know as it could affect your payments and whether you need to look for work.