Waiting for public housing.

Once you apply for public housing, you'll need to wait until a suitable property becomes available. You'll also need to tell us if your situation changes while you're waiting.

How long you have to wait

The length of time you have to wait depends on:

  • how urgently you need a property
  • how quickly a suitable property becomes available
  • what your needs are
  • the number of other people waiting with urgent needs.

People with the greatest needs are placed first, when suitable properties become available. A suitable property is one that meets your housing needs as agreed during your interview.

While waiting for a property, it’s important to keep looking for other options, like rental properties in the private market.

Tell us if something changes

While you're waiting to get into a public house, you must let us know straight away about any changes in your and your partner’s (if you have one) circumstances.

This could be changes to your:

  • address and phone number
  • income or financial circumstances
  • family or household arrangements.

If you don’t let us know, you might not be able to get a property that best meets your needs, or you may no longer qualify for public housing.

We may also contact you to talk about your circumstances. It’s important that you answer our calls or letters, or we may think you no longer need public housing and cancel your application.