Housing costs

If you need help to pay rent or other accommodation costs, or support to stay in your home, we may be able to help.

  • Rent, board or owning a home

    If you need help to pay your on-going costs of rent, board or the costs of owning a home, you may be able to get an Accommodation Supplement. You don't have to be on a benefit to get this payment.

    If you live in public housing, you won't qualify for this payment.

  • Issues paying rent

    If you have to spend your rent money on other bills, like food or power, we may be able to help with these costs, so you can still pay your rent.

    You may be in a situation where you haven't been able to pay your rent and your landlord is now asking you to pay it.

    You need to talk to your landlord first to see if you can make a payment arrangement with them. If this is not possible, we may be able to help.

    If you're not on a benefit

    You may be able to get a Recoverable Assistance Payment.

    If you can't get a Recoverable Assistance Payment, you may be able to get Rent Arrears Assistance.

    If you're on a benefit

    You may be able to get an Advance Payment of Benefit.

    You may be able to get Rent Arrears Assistance.

  • Repairs and maintenance

    Renting

    If you're renting, it's the landlord’s responsibility to repair and maintain the house. So, if something breaks down or goes wrong, tell the landlord straight away.

    If you live in public housing, you can request maintenance and view maintenance jobs through MyKāingaOra. This is an online way for public housing tenants to check their accounts, rent balances, maintenance requests and much more.

    Own your own home

    If you're on a benefit and own your own home and need money for essential repairs or maintenance, we may be able to help.

  • Keeping your home warm

    Help with heating costs

    We may be able to help you with the costs of:

    • an urgent power, gas, or water bill
    • bedding
    • blankets
    • curtains
    • heaters.

    Extra heating if you have a disability

    If you have extra power, gas or heating costs because of your disability or health condition, we may be able to help you pay this as part of a Disability Allowance.

  • Make your home accessible

    If you need to make changes to your home because you or your child has a disability, you may be able to get House Modification Funding.

  • Support in your home

    Parent or carer

    If you're a parent or carer we may be able to help you with the cost of home help to complete household tasks or training in parenting skills.

    Injury covered by ACC

    If you've had an injury that ACC cover and you need help at home afterwards, ACC may be able to help.

    Support services

    Getting older

    If you’re getting older, you may be finding it harder to cope on your own. There are support services that help you to stay in your home for as long as you can.