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Work homepage
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Overview
We can help you get ready to apply and find the right job for you. We can even help you while you're working.
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Get ready to work
You can get training, help with CVs and cover letters, and advice for job interviews.
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Find jobs
Find out what jobs are available, which job is best for you and how you can plan your career.
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Working
Whether you've just started a job or need some help at work, we've got your back.
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Lost your job
We'll help you get ready to find a new job and support you while you're between jobs.
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Start your own business
Get help to plan and set up a successful business or be a self-employed contractor.
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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Moving to New Zealand
Payments you can get from us, settling into NZ, overseas pensions and more.
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income and income deduction tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Going overseas
Travelling or moving overseas may affect your payments.
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Re-apply, review or renew
Re-apply for a payment, review circumstances, renew medical certificate and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Moving house
Find out how we can help if you’re moving house.
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Other languages
Read some of our housing information in other languages.
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交通灯系统
当您领取福利时,您或伴侣需要做一些事情(即您的义务)。我们有一个交通灯颜色系统,可帮助您按部就班履行部分义务。
Information
大多数获得生活资助补助金的人不归入交通灯系统中。请参阅下面的更多详细信息。
交通灯系统让您知道自己处于哪种状态以及需要做什么。
- 绿色:如果您处于绿色状态,表示您按照规定履行着您的义务。
- 橙色:如果您不履行义务且没有充分的理由,您将被转为橙色。这意味着您需要立即与我们联系。如果您未在 5 个工作日内联系我们并恢复正常,您将被转为红色。
- 红色:一旦您处于红色状态,您的福利将消减或停止。这意味着您需要立即联系我们以重回正轨。
如果您有任何原因无法履行您的义务,请立即与我们联系。如果您未能联系我们,我们会在您被转为橙色之前尝试与您联系,以找出您没有履行义务的原因。
我们会给您发一封信,让您知道您是处于橙色或是红色状态。从 10 月初开始,您还将在 MyMSD 中看到您处于橙色还是红色状态。
交通灯系统适用于谁
如果您有与工作相关的以及(或)社会义务,您将被归入交通灯系统。这些义务是:
- 寻找或准备工作
- 参加工作能力评估,帮助我们了解您可以从事什么样的工作
- 参加我们的服务提供商的活动,寻找工作或为工作做准备
- 社会义务(如照顾受抚养子女)。
与工作相关的以及(或)社会义务的福利
如果您领取以下福利之一,您或伴侣将承担与工作相关的以及(或)社会义务:
- 求职者资助金,或
- 单亲资助金
如果您领取以下福利中的一种,您或伴侣可能需承担与工作相关的以及(或)社会义务:
- 紧急救助金,或
- 紧急情况赡养津贴。
生活资助补助金
大多数获得生活资助补助金的人不归入交通灯系统中。这是因为您没有义务去找工作。
只有在以下情况下,您才会被归入交通灯系统:
- 您正在照顾受抚养的孩子,因为这意味着您有社会义务(确保孩子接受健康检查和教育)
- 已经评估了您可以准备工作,我们已经与您讨论过这个问题(只适用于少数人),或者
- 我们已要求您参加工作能力评估或与签约服务提供商配合(很少有人被要求这样做)。
如果您有伴侣,他们的义务可能会有所不同。这意味着即使您没有被归入交通灯系统,他们也可能会在其中。