-
Work homepage
-
Overview
We can help you get ready to apply and find the right job for you. We can even help you while you're working.
-
Get ready to work
You can get training, help with CVs and cover letters, and advice for job interviews.
-
Find jobs
Find out what jobs are available, which job is best for you and how you can plan your career.
-
Working
Whether you've just started a job or need some help at work, we've got your back.
-
Lost your job
We'll help you get ready to find a new job and support you while you're between jobs.
-
Start your own business
Get help to plan and set up a successful business or be a self-employed contractor.
-
-
Benefits and payments homepage
-
Overview
Take a look at the range of benefits and payments we have available.
-
Not working
Redundancy, health condition or disability or another reason you can’t work
-
Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
-
Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
-
Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
-
Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
-
Caring
Caring for someone else’s child or someone with a health condition, injury or disability
-
Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
-
Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
-
Moving to New Zealand
Payments you can get from us, settling into NZ, overseas pensions and more.
-
Benefits and forms
A-Z list of benefits, forms, benefit rates
-
-
On a benefit homepage
-
Overview
Check out what you need to do when you're getting a benefit or other payment from us.
-
Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
-
Income
Declare income and income deduction tables
-
Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
-
Going overseas
Travelling or moving overseas may affect your payments.
-
Re-apply, review or renew
Re-apply for a payment, review circumstances, renew medical certificate and more
-
Payments
Check or stop your payments, payment cards and other information
-
Debt
Check your debt, repayments and other debt information
-
Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
-
-
Housing homepage
-
Overview
Find out how we can help you with housing.
-
Nowhere to stay
Get help if you have nowhere to stay right now.
-
Find a house
Find out where to look for private housing, or apply for public (social) housing.
-
Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
-
Moving house
Find out how we can help if you’re moving house.
-
Report Job Search
Report Job Search means you need to record all your job search activities in MyMSD. You need to do and record at least 3 activities each week, for 4 weeks.
You'll continue to get your full benefit payment.
Once you've completed the 4 weeks you'll need to come to an appointment with us, and bring proof of the activities you've done. After the appointment, you'll be back on track with your obligations, and you'll move back to green in the traffic light system.
When we’ll put you on Report Job Search
If you move to orange in the traffic light system, you need to meet with us while you're at orange. At that meeting we may decide to put you on Report Job Search when you move to red, instead of reducing your benefit.
You may be put on Report Job Search if:
- this is the first time in the last year you haven't met your obligations
- you don't have a good reason for not meeting your obligations
- you meet with us while you're at orange in the traffic light system
- you have dependent children or a dedicated case manager.
We'll also make sure Report Job Search is suitable for you. We may not put you on Report Job Search if, for example:
- you're already doing job search activities, or
- you're not required to look for work as part of your benefit obligations.
Once you've completed the 4 weeks you'll need to come to an appointment with us, and bring proof of the job search activities you've done. We'll check this to make sure you've done everything you need to for Report Job Search. If you have, you'll be back on track with your obligations and you'll move back to green in the traffic light system.
If you haven't done everything you needed to for Report Job search, you'll move to red in the traffic light system. This means your benefit will either:
- reduce to 50% if you have dependent children, or
- stop if you don't have dependent children.
Your benefit will reduce or stop from the start of the week when you stopped meeting the Report Job Search requirements. This means you may have been overpaid, which could result in a debt.
What you need to do
When you're put on Report Job Search, youll need to complete job search activities and report these weekly in your MyMSD. We'll book you an appointment to meet with us after the 4 weeks.
Step 1: Do job search activities
A job search activity is any reasonable step that helps you find work. This could include things like:
- applying for jobs
- updating your CV or writing a cover letter
- checking job websites for any jobs available
- looking for training or courses that could help you get a job.
You need to do at least 3 activities each week, for 4 weeks.
Step 2: Get proof
You'll need to collect proof of the job search activities you’ve done. This is important so you can show us what youve completed when you come to your appointment at the end of the 4 weeks.
Proof can include:
- emails you’ve sent or received about your job search activity
- screenshots of job applications you’ve submitted
- copies of your updated CV and cover letters
- screenshots of websites you’ve looked at for jobs or training.
Step 3: Report your activities in MyMSD
You need to report at least 3 activities each week in your MyMSD.
Once you’re logged in:
- Scroll down to ‘Report Job Search’
- Select the ‘Record activity’ button’
- Go to the drop-down box, and select the type of activity you’ve done from the list
- In the comment box, tell us about your activity in the comment box, for example ’Updated my CV’
- Select confirm.
View transcript of 'Recording your Report Job Search activities in MyMSD' video
0:02
If you're put on Report Job Search, you need to do at least three job search activities every week for four weeks and record your job search activities in MyMSD. Here's how to do it.
0:15
First log into MyMSD.
0:17
From the homepage, scroll down to ‘Report Job Search’.
0:21
Select ‘Record activity’
0:23
You need to record your job search by 11:59 PM on a certain day each week.
0:28
The Record Activity section will tell you which day of the week you need to record your job search activity by.
0:35
Go to ‘select type of activity’
0:37
and select from the drop-down box or activity picker to tell us which activity you completed
0:44
You need to add each activity separately
0:47
In ‘Tell us more about your activity’
0:49
type in what you did for the activity
0:51
You can only type in one activity at a time here.
0:55
Select ‘Confirm’ to save and then select ‘Okay’.
0:58
Now your activity has been recorded in MyMSD.
1:02
To add more activities, go back to the ‘Report Job Search Activities’ page
1:07
Go to your current week and select ‘Record Activity’
1:10
And follow the same steps to add another activity.
1:16
All done, you have now recorded your job search activities for the week.
01:20
Once an activity is entered, it will no longer be visible in MyMSD.
1:25
Make sure you do this every week for four weeks until your Report Job Search ends.
Step 4: Show us proof at your appointment
At the end of the 4 weeks, come to your appointment and bring your proof of the job search activities you’ve completed. We’ll check what you have recorded in your MyMSD and the information you show us, to confirm you’ve completed Report Job Search activities fully.
If you’ve done everything you need to, you’ll be back on track with your obligations. This means you’ll finish Report Job Search and move back to green in the traffic light system.
What happens if you don't do your job search activities
If you don’t record your job search activities, your benefit will be stopped from the beginning of the week you didn’t record anything.
If you can’t do your activities for a week, or can’t report on them, tell us straight away.
Not completing your Report Job Search will affect your payments. How it will affect them depends on whether you contacted us in time, and whether you had a good reason or not.
If you have a good reason
If you have a good reason for not completing Report Job Search:
- your benefit will be reduced by 50%
- we’ll arrange for you to do a different activity instead
- once you’ve completed that activity, you’ll move back to green in the traffic light system and get your full payment again.
If you don't have a good reason
If you don't have a good reason, your benefit will either:
- reduce to 50% if you have dependent children, or
- stop if you don't have dependent children.
Your benefit will reduce or stop from the day you stopped doing Report Job Search. This means you may have been overpaid, which could result in a debt.
We'll arrange for you to do a different activity. Once you've done that activity, you'll move back to green in the traffic light system and get your full payment again.