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Work homepage
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Overview
We can help you get ready to apply and find the right job for you. We can even help you while you're working.
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Get ready to work
You can get training, help with CVs and cover letters, and advice for job interviews.
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Find jobs
Find out what jobs are available, which job is best for you and how you can plan your career.
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Working
Whether you've just started a job or need some help at work, we've got your back.
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Lost your job
We'll help you get ready to find a new job and support you while you're between jobs.
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Start your own business
Get help to plan and set up a successful business or be a self-employed contractor.
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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Moving to New Zealand
Payments you can get from us, settling into NZ, overseas pensions and more.
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income and income deduction tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Going overseas
Travelling or moving overseas may affect your payments.
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Re-apply
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Moving house
Find out how we can help if you’re moving house.
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Other languages
Read some of our housing information in other languages.
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Going overseas temporarily while on a benefit
If you get a main benefit from us and are going overseas temporarily, you may be able to keep getting your benefit payment. It depends why you're going overseas. If you get other payments from us, e.g. Accommodation Supplement, these may continue.
You must tell us you're going overseas before you leave New Zealand.
There are different rules if you:
What we mean by 'main benefit'
When we say 'main benefit', we mean:
- Jobseeker Support
- Supported Living Payment
- Sole Parent Support
- Youth Payment
- Young Parent Payment
- Emergency Benefit
- Emergency Maintenance Allowance.
You may also be getting other payments from us, e.g.
- Accommodation Supplement
- Disability Allowance
- Winter Energy Payment.
There are different rules around these other payments and if you can get them while you're temporarily overseas. See the 'Getting other payments' section on this page.
When your main benefit may continue
If you've told us you're leaving New Zealand and the reason you're leaving is approved by us, you can continue to get your main benefit.
If we approve the reason, your main benefit will keep being paid for up to 28 days, or up to:
- 6 weeks if you're approved because you're competing in a Special Olympic or Paralympic Games competition
- 2 years if you're approved because you're getting:
- vocational training
- disability assistance dog training
- medical treatment not available in New Zealand.
If we don't approve the reason, your main benefit will most likely stop from the day after you leave New Zealand. You may still be able to get some main benefit payments, it depends on your situation.
Approved reasons for going overseas
These could be reasons such as:
- you have a job interview
- there's a strong possibility you might be offered a job
- you have an important event to attend for a family member, eg:
- to visit a family member who's seriously ill
- a funeral
- a wedding
- to provide support to a party or witness in a court case
- you're getting Supported Living Payment and you're:
- competing in a multinational or international Special Olympic or Paralympic Games competition
- going to do vocational training that's been agreed with your case manager, and the training's not available in New Zealand
- going to do disability assistance dog training that's been agreed with your case manager, and the training's not available in New Zealand
- you, your partner, child or sibling have to get medical treatment overseas and meet the Ministry of Health and District Health Board's criteria
Don't have an approved reason
If you don't have an approved reason for leaving, you may still be able to get these main benefit payments:
- Sole Parent Support when you don't have any:
- work obligations, or
- work preparation activities
- Supported Living Payment when you don't have any work preparation activities, or
- Youth Payment or Young Parent Payment when you don't need to attend education, training or work-based learning, e.g. you're going during a semester break
Your partner may be able to leave New Zealand if:
- you're getting Jobseeker Support or Supported Living Payment, and
- they don't have any work obligations or work preparation activities.
You must tell us before you leave New Zealand.
How long your main benefit will be paid for
Your main benefit will be paid for up to 28 days while you're overseas.
Getting other payments
If you're getting other payments from us (that are not a main benefit), you may be able to continue to get these payments for up to 28 days while you're overseas.
Examples of other payments are:
- Unsupported Child's Benefit
- Orphan's Benefit
- Accommodation Supplement
- Disability Allowance
- Temporary Additional Support
- Winter Energy Payment
You must continue to meet the criteria for the payment while you're overseas. This means your costs, e.g. accommodation or disability costs, must continue while you're overseas.
If you don't continue to meet the criteria, your payment will stop when you leave New Zealand.
You need to tell us you're going overseas before you leave New Zealand. You can find out how to do this in the 'How to tell us' section of this page.
How to tell us
You can tell us online using MyMSD. You need to log in and select the 'Something has changed' option.
If you have a partner and they're travelling with you, they'll need to tell us using their own MyMSD.
You need to tell us the:
- date you're leaving New Zealand
- date you're expecting to arrive back in New Zealand
- reason for the travel - you'll have to provide proof of this.
If you can't use MyMSD, you can call us.