One-off or lump sum payments

Whether you need to tell us

If you get Accommodation Supplement or Temporary Additional Support, you need to tell us about any one-off or lump sum payments.

If you're getting a benefit (but not Accommodation Supplement or Temporary Additional Support), you may need to tell us about your one-off or lump sum payments. This depends on whether you get any income from it and what it's for - you can check this in the list below.

Types of one-off or lump sum payments

Find the type of one-off or lump sum you were paid to check if this will affect your payments from us:

• Compassionate grants
• Employer help if you have a sickness, injury or disability
• Ex gratia and compensation payments
• FamilyBoost payment
• Gifts - one-off
• Home equity conversion scheme lump sum
• Lottery prize money or gambling winnings
• Lump sum payment from a deceased estate sale or will
• Payments relating to a severe weather event
• Payments to victims of crime
• Sale of assets
• Settlement payments for sleepover shifts

Getting income from one-off or lump sum payments

If you're getting income from your one-off or lump sum payment, e.g. interest or dividends, you need to tell us. This income may affect your payments from us.

You can tell us about this income using MyMSD:

Go to My MSD login

If you can't use MyMSD you can call us or come into one of our service centres.

Income from severe weather event payments

If you got a one-off or lump sum payment due to a severe weather event, is it not counted as income for 12 months from the day it was paid to you. However you still need to let us know about this income. Find out what happens to this income and how to tell us about it here: