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Work homepage
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Overview
We can help you get ready to apply and find the right job for you. We can even help you while you're working.
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Get ready to work
You can get training, help with CVs and cover letters, and advice for job interviews.
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Find jobs
Find out what jobs are available, which job is best for you and how you can plan your career.
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Working
Whether you've just started a job or need some help at work, we've got your back.
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Lost your job
We'll help you get ready to find a new job and support you while you're between jobs.
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Start your own business
Get help to plan and set up a successful business or be a self-employed contractor.
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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Moving to New Zealand
Payments you can get from us, settling into NZ, overseas pensions and more.
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income and income deduction tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Going overseas
Travelling or moving overseas may affect your payments.
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Re-apply
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Moving house
Find out how we can help if you’re moving house.
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Other languages
Read some of our housing information in other languages.
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Jobseeker profile
When you get a benefit, we may ask you to complete a work profile so we can help you find a job.
When you need a profile
You may need to fill out a profile when you've told us that you're available and looking for work. If you have a partner, they may also need to complete one.
We'll let you know if you need to fill out a profile.
How to complete a profile
Follow the steps on this page to complete a Jobseeker profile.
You can also watch the below video.
View transcript of 'How to set up your Jobseeker profile' video
"In this quick tutorial, we'll show you how to set up your Jobseeker Profile." [slide with a phone scrolling through MyMSD]
"When you log in to MyMSD," [slide with MyMSD login screen]
"you will land on the home page." [slide with MyMSD home page]
"To update your Jobseeker Profile, click on 'My profile' on the left banner." [red circle appears around 'My profile' in the left hand navigation]
"Scroll down the section to 'Jobseeker profile'" [slide shows MyMSD 'My profile' page, red arrow appears pointing down, screen moves to bottom of My profile page, and red arrow moves and points to 'Update profile' button]
"and click on 'Update profile'." [red circle appears around the 'Update profile' button]
"If you do not currently have a Jobseeker profile set up, this option will say 'Create profile'." [red circle disappears, button changes to 'Create profile' and mouse clicks on button and shows MyMSD 'Jobseeker profile' page]
"Fill in each section as best as you can." [screen starts to move down the MyMSD 'Jobseeker profile' page]
"Include any previous work experience." [screen stops at 'Do you have any work experience?' question and work experience details]
"If you have a current up to date CV." [screen stops at 'Do you have an up to date CV?' question]
"If you know someone that could be a referee for your job application." [screen stops at 'Do you know someone who could be a referee for your job application?' question]
"Any languages that you speak." [screen stops at 'What is your level of spoken English?' and 'Do you know a language other than English?' questions]
"Drivers licencing." [screen stops at 'Do you have a driver licence?' question and details of your driver licences]
"And endorsements." [screen stops at 'Do you have a licence endorsement?' question]
"Do you have any qualifications." [screen stops at 'Do you have any qualifications?' question and details of your qualifications]
"Career types that you're interested in." [screen stops at 'Add the types of jobs you are interested in' section]
"The hours of work that would work for you." [screen stops at 'What hours of work would you look for?' question and a green box comes up on the right with text saying 'Clients with work obligations might not be able to change their availability for work']
"Locations in New Zealand that you could work." [screen stops at 'Where in New Zealand could you work?' question, mouse clicks on 'Add more locations' link that brings up a 'Add locations' box, scrolls down through the locations and then clicks out of the box]
"And if you have reliable transport to get to work." [screen stops at 'Will you have reliable transport to get to work?' question]
"Once you have updated these fields, click 'Save and submit'." [screen stops at the bottom of the page, a red circle appears around the 'Save and Submit' button and the mouse clicks this button]
"Your Jobseeker profile has now been updated." [slide shows a 'Jobseeker profile submitted' box that confirms your profile has been submitted]
"Click OK and you'll be taken back to the My Profile page." [slide shows mouse clicking on the 'OK' button at the bottom of the 'Jobseeker profile submitted' box]
"You can see that updating the Jobseeker profile has added another job under the latest jobs." [slide shows the MyMSD home page, red arrow appears pointing down and screen moves down to bottom of page showing 'Latest jobs' section and new job listed in here]
"Remember, if you find a job you would like to apply for," [slide shows 'Latest jobs' section]
"call our job search line on 0800 779 009" [slide shows MyMSD 'Job details' page and words appear on screen 'Call the Job Search team Monday to Friday 8am to 6pm 0800 779 009]
"with your client number and your Job ID." [slide shows MyMSD 'Job details' page and a blue arrow appears at the top pointing left to the client number and another blue arrow appears just below the middle pointing left to the Job ID]
[Slide appears with words 'Call the Job Search team Monday to Friday 8am to 6pm 0800 779 009']
Follow these steps to complete a profile
You can fill out a profile in MyMSD under Current applications. If you've done one before, we'll pre-fill some of your details.
You'll need to answer questions about your:
- work experience (including work history)
- skills and qualifications, including:
- education qualifications
- languages you speak
- driver license details.
We'll also ask you:
- where you want to work
- what type of work you're looking for
- when you can work (eg, part-time, full-time, weekends).