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Work and income | Te Hiranga Tangata
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  1. Home
  2. Online Services
  3. Apply online
  4. Jobseeker profile

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Online services

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Jobseeker profile

When you get a benefit, we may ask you to complete a work profile so we can help you find a job.

When you need a profile

You may need to fill out a profile when you've told us that you're available and looking for work. If you have a partner, they may also need to complete one.

We'll let you know if you need to fill out a profile.

How to complete a profile

Follow the steps on this page to complete a Jobseeker profile.

You can also watch the below video.

How to set up your Jobseeker profile
View transcript of 'How to set up your Jobseeker profile' video

Narrator [00:00:00]" In this quick tutorial, we'll show you how to set up your Jobseeker Profile.

[Picture of a phone scrolling through MyMSD.]

Narrator [00:00:05]: When you log in to MyMSD, you will land on the home page. To update your Jobseeker Profile, click on 'My profile' on the left banner. Scroll down the section to 'Jobseeker profile and click on 'Update profile'. If you do not currently have a Jobseeker profile set up, this option will say 'Create profile'.

[The MyMSD login screen appears and this changes to the MyMSD home page. A red circle appears around 'My profile' in the left hand navigation and a mouse pointer clicks on 'My profile'. The MyMSD 'My profile' page appears and the screen scrolls to the bottom of this page. A red arrow points to the 'Update profile' button and a red circle appears around the 'Update profile' button. The 'Update profile' button then changes to 'Create profile', a mouse pointer clicks on the button and the MyMSD 'Jobseeker profile' page appears.]

Narrator [00:00:26]: Fill in each section as best as you can. Include any previous work experience. If you have a current up to date CV. If you know someone that could be a referee for your job application. Any languages that you speak. Drivers licencing. And endorsements. Do you have any qualifications. Career types that you're interested in. The hours of work that would work for you. Locations in New Zealand that you could work. And if you have reliable transport to get to work.

[The screen slowly scrolls down the MyMSD 'Jobseeker profile' page. It stops at each question on the profile. 'Do you have any work experience?' and work experience details. 'Do you have an up to date CV?'. 'Do you know someone who could be a referee for your job application?'. 'What is your level of spoken English?' and 'Do you know a language other than English?'. 'Do you have a driver licence?' and licence details. 'Do you have a licence endorsement?'. 'Do you have any qualifications?' and qualification details. 'Add the types of jobs you are interested in'. 'What hours of work would you look for?' question and text appears saying 'Clients with work obligations might not be able to change their availability for work'. 'Where in New Zealand could you work?' and an 'Add more locations' option. 'Will you have reliable transport to get to work?'.]

Narrator [00:01:14]: Once you have updated these fields, click 'Save and submit'. Your Jobseeker profile has now been updated. Click OK and you'll be taken back to the My Profile page.

[At the bottom of the 'Jobseeker profile' page, a red circle appears around the 'Save and Submit' button and a mouse pointer clicks this button. A 'Jobseeker profile submitted' box appears that confirms your profile has been submitted. A mouse pointer clicks on the 'OK' button at the bottom of the 'Jobseeker profile submitted' box.]

Narrator [00:01:31]: You can see that updating the Jobseeker profile has added another job under the latest jobs.

[The MyMSD home page appears and the screen scrolls down to the 'Latest jobs' section and the new job listed in there.]

Narrator [00:01:37]: Remember, if you find a job you would like to apply for, call our job search line on 0800 779 009 with your client number and your Job ID.

[The MyMSD 'Job details' page comes up and words appear on the screen 'Call the Job Search team Monday to Friday 8am to 6pm 0800 779 009. The words disappear and the MyMSD 'Job details' page comes up again. A blue arrow points to the client number and another blue arrow points to the Job ID. The words 'Call the Job Search team Monday to Friday 8am to 6pm 0800 779 009' appear.]

Follow these steps to complete a profile

You can fill out a profile in MyMSD under 'Current applications'. If you've done one before, we'll pre-fill some of your details.

Go to My MSD login
Set up MyMSD

You'll need to answer questions about your:

  • work experience (including work history)
  • skills and qualifications, including:
    • education qualifications
    • languages you speak
    • driver license details.

We'll also ask you:

  • where you want to work
  • what type of work you're looking for
  • when you can work (e.g. part-time, full-time, weekends).

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