Benefits and payments homepage
Take a look at the range of benefits and payments we have available.
Redundancy, health condition or disability or another reason you can’t work
Food, school costs, power, accommodation or other living expenses you need help with
You’ve had a relationship break-up, family breakdown or violent relationship end
Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
Caring for someone else’s child or someone with a health condition, injury or disability
Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
Childcare, school uniforms, stationery, having a baby and other costs if you have children
Fixing issues with Accommodation Supplement, Special Benefit and other payments we’ve made
16-19 year olds
Education, training, work and benefit help for 16-19 year olds
Benefits and forms
A-Z list of benefits, forms, benefit rates
Find out what services we can offer to help you find work and when you start a new job.
Looking for work
We have jobs available now in various industries and you can search on our job websites.
Help with your job search
From advice on making a plan, to tips on where to look and following up leads.
Training and experience
Our programmes can help you get ready for work with training and work experience.
Job Connect on Facebook
Find out how we can help you get ready to work, find work, and support available while you're working.
CVs and cover letters
We’ve got great templates and advice for writing your CV or cover letter, and filling out job applications.
Help with work costs
Get help to pay for the things you need to start work
Job support and advice
Get all the support and advice you need to stay in work.
Health and disability
If you want to work, we can support you to find the right job for you.
Start your own business
We can help you get your business up and running.
Get advice about how to prepare for and deliver a great interview.
Help for 16-19 year olds
We’ve got extra support for young people to get ready for work and find a job.
On a benefit homepage
Check out what you need to do when you're getting a benefit or other payment from us.
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
Declare income, wages deduction calculator and tables
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
Check or stop your payments, payment cards and other information
Check your debt, repayments and other debt information
Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
Find out how we can help you with housing.
Nowhere to stay
Get help if you have nowhere to stay right now.
Find a house
Find out where to look for private housing, or apply for public (social) housing.
Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
Find out how we can help if you’re moving house.
Extraordinary Care Fund
You can apply if a child you care for shows promise in a skill or talent, or because they are experiencing difficulties and need extra support. To qualify you need to get the Orphan’s Benefit or Unsupported Child’s Benefit.
You can get a grant of up to $2,000 each year.
If you’re caring for more than one child, you can apply for each child.
The Extraordinary Care Fund helps pay for extra costs you have because a child you care for:
- shows promise in an ability, skill, or talent, for example in school, sports, dance, or music
- is experiencing difficulties that impact their development, for example learning or behavioural difficulties
You can apply if you get the Orphan's Benefit or Unsupported Child's Benefit.
Grants are made based on your child's needs and the documents that support this, not your family’s financial situation.
Examples of costs we can help with:
- Participating in a national Kapa Haka competition
- Attending a science academic programme or event
- Competing in a national sports competition
- Coaching, tutoring or mentoring
- Private music lessons and instrument hire or purchase
- courses or activities to:
- develop self-esteem, physical capability, or social skills for example YMCA programmes
- improve their ability to learn if they have learning difficulties
- swimming lessons (if they haven't learnt to swim at school)
- orthodontic work that isn’t funded by the Ministry of Health
You can apply for other costs we haven't mentioned here.
We can’t help to pay for:
- costs covered by an Establishment Grant or School and Year Start-up Payment
- health and medical costs, for example:
- doctor's visits
- everyday costs, for example:
- school trips
- legal costs
- overseas travel and related costs, for example:
- overseas courses
- teacher aides
- school uniforms.
Between 1 July to 30 June each year you can get up to $2,000 for each child you care for.
This table is a guide to how much we can help with:
Secondary school level: up to $1,400
Intermediate school level: up to $1,200
Primary school level: up to $750
Primary school level to secondary school level all $500
Under 5 years: $500 by exception only
You can apply for help with technology every two years unless there are exceptional circumstances.
|Musical instruments||Up to $900|
|Music lessons||$150 to $250 each term|
|Clothing and equipment for sports and arts||$500 to $1,200|
|$60 to $200 per session|
e.g. Speech development, YMCA programmes
Initial assessment $125 to $180 per hour.
$45 to $130 per session
|Extra tuition||$400 to $880 each term|
|Orthodontics||Up to $2,000|
Step 1: Fill out an application form
Print and fill out the Extraordinary Care Fund Grant application form.
If you can't print the form, call us and we'll post one to you.
Step 2: Gather your documents
You'll need to provide:
- Identification for yourself, like a Community Service Card or a SuperGold Card
- Proof of the cost you're applying for, for example:
- A quote
- The receipt
- A letter from an organiser asking for payment.
- Letters of support
There may be other documents you need to provide if you’re applying for help with technology, costs over $2000, or orthodontic treatment.
Letters of support
A letter of support explains how your child is showing promise or how they’re experiencing difficulty. If you're applying for a cost that's:
- under $500, you need one letter of support
- $500 or more, you need 2 letters of support
The letter needs to be from an independent person, for example:
- A teacher
- Other person of standing in the community
If you’re applying for help with technology, you need to provide documents:
- from the school with their recommended item, especially if they have a 'bring your own device' (BYOD) programme
- for anything that's significantly more expensive than what the school recommends, your letter of support will need to outline why it’s needed
You can apply for help with tablets/iPads/laptops every two years unless there are exceptional circumstances.
Applying for costs over $2,000
If you're applying for a cost that's more than $2,000, you need to confirm how you can pay for the rest of the cost.
If you’re applying for help with orthodontic treatment, for example braces, you need to provide documents from the orthodontist with:
- the proposed treatment
- how long the treatment will take
- confirmation of any payments made so far and the balance owing
Step 3: Submit your application
You can get your completed form and documents to us by either:
- dropping these into your nearest service centre
- posting these to your nearest service centre (please only send certified copies of your identity documents, not the originals).
A panel assess each application. They meet three times every year, but you can apply at any time.
We'll write to you to let you know the outcome of your application.
If you apply before:
You will hear back from us after:
|26 February 2023*||6 April 2023|
|7 July 2023||25 August 2023|
|13 September 2023||1 December 2023|
*This was extended from 17 February to 26 February to give people more time to apply due to Cyclone Gabrielle.