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Work homepage
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Overview
We can help you get ready to apply and find the right job for you. We can even help you while you're working.
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Get ready to work
You can get training, help with CVs and cover letters, and advice for job interviews.
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Find jobs
Find out what jobs are available, which job is best for you and how you can plan your career.
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Working
Whether you've just started a job or need some help at work, we've got your back.
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Lost your job
We'll help you get ready to find a new job and support you while you're between jobs.
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Start your own business
Get help to plan and set up a successful business or be a self-employed contractor.
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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Moving to New Zealand
Payments you can get from us, settling into NZ, overseas pensions and more.
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income and income deduction tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Going overseas
Travelling or moving overseas may affect your payments.
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Re-apply, review or renew
Re-apply for a payment, review circumstances, renew medical certificate and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Moving house
Find out how we can help if you’re moving house.
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Other languages
Read some of our housing information in other languages.
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What to provide when you apply for Community Services Card
When you apply for a Community Services Card, you need to prove who you are and that what you've told us is true.
You must provide original documents or certified true copies. If you can't get a document certified right now, we'll talk to you about alternative options.
If you have a partner they'll also have to provide these documents as well.
You need to provide 2 forms of identification. You'll need to provide either:
- 2 Government issued IDs
- One Government issued ID and one other document that proves your identity.
If you've had a benefit before, you don't need to provide this evidence.
Government issued ID
You'll need to provide 2 forms of Government issued ID. What you can provide depends on whether you were born in New Zealand or overseas.
Born in New Zealand
- Passport
- Birth Certificate (order a Birth Certificate online)
- Firearms or Driver Licence
- Marriage Certificate (order a Marriage Certificate online)
- Citizenship Certificate
- Residency Visa/Permit.
You must also provide full birth certificates for any children in your care.
Born overseas
Proof of your lawful residence in New Zealand e.g.
- New Zealand passport
- Other country passport with residence visa
- Citizenship certificate
You must also provide full birth certificates for any children in your care.
You will need to provide originals or certified copies of the identification for verification.
Other documents that prove your identity
If you can't provide 2 types of Government issued ID, you'll need to provide one Government issued ID and one of the following:
- Household accounts, eg:
- utility bills such as power and phone,
- documents from suppliers of goods and services such as hire purchase agreements or a tenancy agreements
- Other Government issued documents, eg:
- tax assessment
- rates notice
- car registration form
- licences
- birth or marriage certificate
- passport from another country
- Employment related documents, eg:
- a support letter from an employer (past or present)
- pay slips
- Bank/insurance company documents, eg:
- bank account statements
- mortgage papers
- insurance policy
- Health/education organisation documents, eg:
- student ID card
- school report
- school leaving certificate
- doctors bill
- degree or trade certificate
- Kiwi Access card (18+)
- Support letters from prominent community members, eg:
- Justice of the Peace
- Doctor
- kaumatua
- clergyman
- Women's Refuge co-ordinator.
Contact
Contact us if there's anything on the list you're not sure about, don't have or will have some delay in providing.