-
Work homepage
-
Overview
We can help you get ready to apply and find the right job for you. We can even help you while you're working.
-
Get ready to work
You can get training, help with CVs and cover letters, and advice for job interviews.
-
Find jobs
Find out what jobs are available, which job is best for you and how you can plan your career.
-
Working
Whether you've just started a job or need some help at work, we've got your back.
-
Lost your job
We'll help you get ready to find a new job and support you while you're between jobs.
-
Start your own business
Get help to plan and set up a successful business or be a self-employed contractor.
-
-
Benefits and payments homepage
-
Overview
Take a look at the range of benefits and payments we have available.
-
Not working
Redundancy, health condition or disability or another reason you can’t work
-
Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
-
Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
-
Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
-
Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
-
Caring
Caring for someone else’s child or someone with a health condition, injury or disability
-
Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
-
Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
-
Moving to New Zealand
Payments you can get from us, settling into NZ, overseas pensions and more.
-
Benefits and forms
A-Z list of benefits, forms, benefit rates
-
-
On a benefit homepage
-
Overview
Check out what you need to do when you're getting a benefit or other payment from us.
-
Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
-
Income
Declare income and income deduction tables
-
Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
-
Going overseas
Travelling or moving overseas may affect your payments.
-
Re-apply, review or renew
Re-apply for a payment, review circumstances, renew medical certificate and more
-
Payments
Check or stop your payments, payment cards and other information
-
Debt
Check your debt, repayments and other debt information
-
Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
-
-
Housing homepage
-
Overview
Find out how we can help you with housing.
-
Nowhere to stay
Get help if you have nowhere to stay right now.
-
Find a house
Find out where to look for private housing, or apply for public (social) housing.
-
Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
-
Moving house
Find out how we can help if you’re moving house.
-
Other languages
Read some of our housing information in other languages.
-
What to provide when you apply for New Zealand Superannuation
When you apply for NZ Super, you need to prove who you are and what you've told us is true. You can upload these documents when you make your online application.
You must provide original government-issued identity documents. We cannot accept copies, including certified copies.
If you apply online, a list of the documents you need to provide can be found on the 'Next Steps' page after you submit your online application. You can provide these when you apply online through MyMSD.
Any delay in providing these documents could result in a delay in paying you, or your application being cancelled.
What you need to provide
If you apply online, we'll issue you an application number when you submit your online form. Make a note of this.
We need your identity documents if we haven’t seen them before or we haven’t got a copy of these on your file.
You can do this by either:
- online using Identity Check, or
- bringing your ID into a service centre.
If you can’t provide identity documents, talk to us about ways we can help.
Your partner needs to provide their identity documents as well. They can only do this by bringing their ID into a service centre. They can’t use Identity Check.
Identity documents you need
You need to provide 2 of the following documents that show your full legal name and date of birth.
Documents must be current, or up to 2 years expired.
You must provide original government-issued identity documents. We cannot accept copies, including certified copies.
If you were born in New Zealand
Examples of government-issued ID include:
- NZ birth certificate (apply online for a birth certificate)
- NZ passport
- NZ driver licence which is either a:
- photo licence
- temporary paper driver licence
- Firearms licence
- Steps to Freedom release form
- Oranga Tamariki issued Custody Order.
If you're born overseas
As well as ID that proves who you are, we also need proof that you have the right to live in New Zealand. Examples include:
- New Zealand passport
- Passport from another country (current or up to 6 months expired) showing your residence class visa or permit
- Citizenship certificate
- NZ Refugee Travel document
- If you're from Australia, either your Australian:
- passport
- birth certificate
- proof of residence
- If you're from Cook Islands, Tokelau or Niue, either:
- birth certificate
- letter of confirmation
- certificate of registration
- certificate of naturalisation
- Letter of confirmation of your residence class visa or permit from Immigration New Zealand.
If you can't provide 2 types of ID
If you can't provide 2 types of government-issued ID (listed above), you'll need to provide 1 government-issued ID and 1 other document that proves your identity.
Examples:
- education organisation documents
- letter from Inland Revenue
- marriage certificate
- Kiwi Access card (18+).
Other documents that prove your identity, but should be less than 6 months old:
- bank document
- document from a health practitioner
- employment letter or payslip
- power account document
- rates notice
- telecommunications account
- tenancy agreement
- insurance document
- letter from a prominent community member.
To process your application, you need to provide the following:
- evidence of your bank account, for example a bank statement or screenshot of your online banking showing your name, account number and the bank's logo
- details of any overseas pension that you get or qualify for, including documents from the pension provider that show:
- the regular current rate in overseas currency
- any rate changes that may impact your overseas pension amount.
If you can't provide the details of your overseas pension when you apply, you can give us an estimate and provide the documents later.
If you have a partner and they're not getting any payments from us, you'll also need to provide details of any overseas pensions they get.
You can upload these documents in MyMSD as part of your application. MyMSD will tell you how to do this and what types of documents you can upload.
If you're also applying for any other payments, eg Accommodation Supplement or Disability Allowance, there will be other documents we'll ask you to provide. It depends what other payments you're applying for. Your partner will have to provide these documents as well.
To confirm your: | You need to provide: |
---|---|
Income and assets |
Evidence of any income (before tax) for the last 52 weeks from:
|
Outgoings |
Details of:
|
If you have disability-related expenses, your health practitioner will need to complete a Disability Certificate.