What to provide when you apply for New Zealand Superannuation

If you apply online, we'll issue you an application number when you submit your online form. Make a note of this.

We need your identity documents if we haven't seen them before or we haven't got a copy of these on your file.

If you applied for a benefit or payment in MyMSD, you may have verified your identity online using Identity Check. If so, you do not need to provide any identity documents.

If you haven't verified your identity online using Identity Check, you need to:

• provide 2 identity documents (at least 1 of these needs to be government-issued), and 
• bring the government-issued ID you're providing into a service centre.

You can choose to either:

• upload your 2 identity documents to MyMSD and bring your government-issued ID into a service centre, or
• bring your 2 identity documents into a service centre.

If you can't provide identity documents, talk to us about ways we can help.

Your partner needs to provide their identity documents as well. They can only do this by bringing their ID into a service centre. They can't use Identity Check.

Types of government-issued ID

Documents must be current, or up to 2 years expired.

You must provide original government-issued identity documents. We cannot accept copies, including certified copies.

If you were born in New Zealand

Examples of government-issued ID include:

• NZ birth certificate (apply online for a birth certificate)
• NZ passport
• NZ driver licence which is either a:
  
  • photo licence
  • temporary paper driver licence
• Firearms licence
• Steps to Freedom release form
• Oranga Tamariki issued Custody Order.

If you're born overseas

As well as ID that proves who you are, we also need proof that you have the right to live in New Zealand. Examples include:

• New Zealand passport
• Passport from another country (current or up to 6 months expired) showing your residence class visa or permit
• Citizenship certificate
• NZ Refugee Travel document
• If you're from Australia, either your Australian:
  
  • passport
  • birth certificate
  • proof of residence
• If you're from Cook Islands, Tokelau or Niue, either:
  • birth certificate
  • letter of confirmation
  • certificate of registration
  • certificate of naturalisation
• Letter of confirmation of your residence class visa or permit from Immigration New Zealand.

Other documents that prove your identity

Examples:

• education organisation documents
• letter from Inland Revenue
• marriage certificate
• Kiwi Access card (18+).

Other documents that prove your identity, but should be less than 6 months old:

• bank document
• document from a health practitioner
• employment letter or payslip
• power account document
• rates notice
• telecommunications account
• tenancy agreement
• insurance document
• letter from a prominent community member.

To process your application, you need to provide the following:

• evidence of your bank account, for example a bank statement or screenshot of your online banking showing your name, account number and the bank's logo
• details of any overseas pension that you get or qualify for, including documents from the pension provider that show:
  • the regular current rate in overseas currency
  • any rate changes that may impact your overseas pension amount.

If you can't provide the details of your overseas pension when you apply, you can give us an estimate and provide the documents later.

If you have a partner and they're not getting any payments from us, you'll also need to provide details of any overseas pensions they get.

You can upload these documents in MyMSD as part of your application. MyMSD will tell you how to do this and what types of documents you can upload.

If you're also applying for any other payments, eg Accommodation Supplement or Disability Allowance, there will be other documents we'll ask you to provide. It depends what other payments you're applying for. Your partner will have to provide these documents as well.

To confirm your:	You need to provide:
Income and assets	Evidence of any income (before tax) for the last 52 weeks from: wages holiday pay business accounts trust documents any other income assets and their values.
Outgoings (including housing costs)	Details of: your rent, mortgage or other accommodation costs (eg tenancy agreement) hire purchase you're currently paying other regular outgoings (eg, because of a disability or health condition).

If you have disability-related expenses, your health practitioner will need to complete a Disability Certificate.