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Work homepage
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Overview
We can help you get ready to apply and find the right job for you. We can even help you while you're working.
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Get ready to work
You can get training, help with CVs and cover letters, and advice for job interviews.
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Find jobs
Find out what jobs are available, which job is best for you and how you can plan your career.
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Working
Whether you've just started a job or need some help at work, we've got your back.
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Lost your job
We'll help you get ready to find a new job and support you while you're between jobs.
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Start your own business
Get help to plan and set up a successful business or be a self-employed contractor.
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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Moving to New Zealand
Payments you can get from us, settling into NZ, overseas pensions and more.
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income and income deduction tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Going overseas
Travelling or moving overseas may affect your payments.
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Re-apply, review or renew
Re-apply for a payment, review circumstances, renew medical certificate and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Moving house
Find out how we can help if you’re moving house.
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Other languages
Read some of our housing information in other languages.
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Travelling overseas for 26 weeks or less
If you get NZ Super or Veteran's Pension and plan to go overseas for 26 weeks or less, your payments may continue while you're away. If you're delayed and return to NZ after 26 weeks, we may still be able to help.
There are different rules if you get NZ Super or Veterans Pension and you're planning to:
There are also different rules if you're going overseas while on a benefit
When your payments will continue
Your NZ Super or Veteran's Pension payments will continue as long as you meet the following criteria:
- you intend to travel overseas for less than 26 weeks
- you intend to live primarily in New Zealand, and
- you consider New Zealand to be your home.
You may not meet these criteria if you spend more time overseas than in New Zealand over the course of a year. If you're not sure, call us to discuss your situation.
If you're only getting NZ Super or Veteran's Pension, you don't need to tell us about your travel plans. If you're getting other payments from us as well, you will need to contact us.
Getting other payments from us
If you're getting other payments from us, you can only continue to get these payments for up to 28 days while you're overseas.
Examples of other payments are:
- Winter Energy Payment (paid from 1 May to 1 October every year)
- Accommodation Supplement
- Disability Allowance
- Temporary Additional Support.
For this to happen, you must keep meeting the criteria for that payment while you're overseas. This means your costs, e.g. accommodation or disability costs, must be continuing while you're overseas.
If you don't continue to meet the criteria, your other payment will stop when you leave New Zealand.
There are different rules around going overseas for the Winter Energy Payment.
You must tell us you're going overseas
If you're getting other payments from us, you must tell us you're going overseas before you leave New Zealand.
We need to know your travel dates and reason for travel. We'll make sure you get the right payments while you're overseas.
You can either:
- call us or
- visit a service centre.
There are different rules around when you need to tell us for the Winter Energy Payment.
How travel delays could affect your payments
If you're delayed and return to New Zealand after 26 weeks, your NZ Super or Veteran's Pension payments will stop after the 26th week.
If your delay is:
- unexpected, you can apply to keep these payments going. There are certain criteria you'll need to meet. If you don't apply, or don't meet the criteria, you may have to pay back the 26 weeks of payment you received.
- expected, you won't be able to keep these payments going. You may also have to pay back the 26 weeks of payments you received.
Have a partner included in your payments
If you have a partner who's included in your NZ Super or Veteran's Pension, their payments will also stop after the 26th week. When you return to New Zealand, you will not be able to include your partner in your payments again. They will need to apply for NZ Super or Veteran's Pension themselves, once they qualify (eg, they turn 65).
Contact
Our International Services team specialise in paying New Zealand benefits and pensions overseas. They are the best people to contact for questions about getting your New Zealand Superannuation or Veteran's Pension if you want to travel or live overseas.