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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Payment issues
Fixing issues with Accommodation Supplement, Special Benefit and other payments we’ve made
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16-19 year olds
Education, training, work and benefit help for 16-19 year olds
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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Work homepage
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Overview
Find out what services we can offer to help you find work and when you start a new job.
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Looking for work
We have jobs available now in various industries and you can search on our job websites.
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Help with your job search
From advice on making a plan, to tips on where to look and following up leads.
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Training and experience
Our programmes can help you get ready for work with training and work experience.
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Job Connect on Facebook
Find out how we can help you get ready to work, find work, and support available while you're working.
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CVs and cover letters
We’ve got great templates and advice for writing your CV or cover letter, and filling out job applications.
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Help with work costs
Get help to pay for the things you need to start work
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Job support and advice
Get all the support and advice you need to stay in work.
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Health and disability
If you want to work, we can support you to find the right job for you.
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Start your own business
We can help you get your business up and running.
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Job interviews
Get advice about how to prepare for and deliver a great interview.
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Help for 16-19 year olds
We’ve got extra support for young people to get ready for work and find a job.
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income, wages deduction calculator and tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Re-apply
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Move house
Find out how we can help if you’re moving house.
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Child support
All child support payments from a private arrangement are counted as income. If you get child support from Inland Revenue, it's counted as income for most people.
If your child support payments are counted as income, you need to tell us about them. The amount you get may affect your payments.
Child support from Inland Revenue
For most people, child support payments from Inland Revenue are counted as income. You need to tell us about them as they may affect your payments.
If you're a sole parent on a benefit, or get Unsupported Child's Benefit (UCB), there are different rules for what's counted as income.
Sole parent on a benefit, or get Unsupported Child's Benefit
You must apply for IR to assess and administer your child support payments. IR do this using a formula assessment.
The Government keeps the amount of child support that's equal to your benefit payment, and IR passes on any excess amount to you. For example, your benefit payment is $300. Your child support payment is $350. The Government keeps $300 and IR passes on $50 to you.
The excess amount you get is only counted as income for these payments:
- Temporary Additional Support
- Special Benefit
- Childcare Subsidy
- OSCAR Subsidy.
The excess amount is not counted as income for your benefit payment.
This means you only need to tell us about your child support payments if:
- you get an excess amount from IR, and
- you get one of the payments listed above.
How to tell us
The easiest way to tell us about your child support payments is online, using MyMSD.
Once you've logged in to MyMSD, select 'Declare wages' and then 'Change other income'.
If there's already child support payments recorded in MyMSD, they'll show on the home screen. You can change them from there.
The amount you declare will continue every week until you let us know it has stopped or changed. If your payment amount changes and you don't tell us, you could get into debt.
Information you need to tell us
You need to tell us:
- how much the payment is before tax
- when you're paid
- how often you get this payment.
Log in to MyMSD
If you can't use MyMSD, you can call us