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Work homepage
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Overview
We can help you get ready to apply and find the right job for you. We can even help you while you're working.
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Get ready to work
You can get training, help with CVs and cover letters, and advice for job interviews.
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Find jobs
Find out what jobs are available, which job is best for you and how you can plan your career.
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Working
Whether you've just started a job or need some help at work, we've got your back.
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Lost your job
We'll help you get ready to find a new job and support you while you're between jobs.
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Start your own business
Get help to plan and set up a successful business or be a self-employed contractor.
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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Moving to New Zealand
Payments you can get from us, settling into NZ, overseas pensions and more.
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income and income deduction tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Going overseas
Travelling or moving overseas may affect your payments.
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Re-apply, review or renew
Re-apply for a payment, review circumstances, renew medical certificate and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Moving house
Find out how we can help if you’re moving house.
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Other languages
Read some of our housing information in other languages.
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Apply for the Limited Service Volunteer course
Who can apply for a Limited Service Volunteer (LSV) course and what you need to include. Check the application process and what happens after you apply for a Limited Service Volunteer course.
The free voluntary Limited Service Volunteer (LSV) course is for young people who are not:
- working
- in education or training.
Who can apply for LSV
To apply for LSV, you must be:
- between 18 and 24 years old
- in good health so you can take part in outdoor activities.
You can be male, female or gender-diverse. If you're gender-diverse, we'll talk with you about how we can make sure you're comfortable and safe throughout the course.
If you're 17, you can still apply and we'll consider your application.
You don't have to be:
- getting payments from Work and Income to apply
- fit already.
Criminal convictions
If you have a criminal conviction, you may still be able to attend LSV. When you apply, we complete a police vetting check so it's best to be honest if you have any convictions. We look at each application on a case-by-case basis.
If you're on probation or waiting for a court hearing, your probation officer or lawyer needs to write a letter of support to go with your LSV application.
I wanted to enhance my leadership skills and make a new family. I wanted to become drug-free in order to transition into work.
– Trainee Reynolds
Before you apply
The New Zealand Defence Force can accept applications at any time. But the earlier you apply and get accepted, the more time you have to get ready.
Information you need to apply
To apply, you need to give us:
- your personal details, like your name, address and date of birth
- contact details of someone we can contact in an emergency
- proof of your identity, like a driver licence, birth certificate or passport.
- reasons you want to join an LSV course.
If you have any of the following, you also need to include details of your:
- Work and Income client number
- Community Services Card
- driver licence
- special food needs.
If you're on probation or waiting to appear in court, you also need a letter of support from your probation officer or lawyer.
How to apply for LSV
You need to fill in an application form and pass a medical check to make sure you can take safely part in outdoor activities.
The application form includes a police vetting form.
Help to fill in the application form
Give your name and contact details in the 'Enquire about LSV' form and someone will give you a call.
After you apply
We'll call you within the next day or so between 9am and 5pm to talk about:
- the LSV programme
- the application process
- any questions you have.
Medical check
You need to get a medical check as part of your application. This is a basic health check to make sure you can take part in outdoor activities and help keep you safe on the LSV course.
If you have asthma, allergies, past injuries or poor mental health, this doesn't stop you from going on an LSV course.
We talk to you about the medical check and we also pay for it.
You visit a GP or registered nurse practitioner, who fills in a form with your medical details.
I wanted to boost up my motivation to work and to do things that were out of my comfort zone. I also came here to get healthy and to start a new journey of getting fit and staying fit.
– Trainee Leota
Getting a decision
It can take up to 6 weeks to get the final decision about your application for an LSV course. The New Zealand Defence Force decides if you're accepted on the course.
Before the final decision, we keep in touch with you to let you know how things are going. We may need more information from you, especially if you have a criminal record, are on probation or something comes up in your medical check.
We regularly speak with you on Zoom video-calls before the course starts.